6/10
It is not bad resort and the service was great when I checked in because I was very early and they let me check in and store my luggage and even let me use their staff’s fridge to store my cold food.
But after I got my room in the afternoon I use the shower and find that the water is really yellow then I spoke to the receptionist and tell them my concern and she told me that it had nothing to do with them it is the area water supply and should be OK tomorrow. The next day I check again and the hot water still very yellow and I check the cold water but it was very clear therefore I am very sure is not the water supply got problem. So I went to the reception again and reported this and the duty manager went to my room and checked the hot water and even take a video but said they will let me know. And the end I have finished my holiday and still have not received any update why the hot water is yellow. I am very disappointed with the hotel.
Gigi
2024 年 9 月入住 3 晚
