2/10 糟糕
Adrienne
与配偶出行
2025 年 8 月 13 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
booked this hotel through Expedia, which showed an 8.6 rating, but after staying here, I discovered that the more accurate rating is closer to the 4.1 I later saw online.
The issues started immediately. The first night, the TV didn’t work at all, and the bathtub was taped up inside—something the staff was already aware of but had not disclosed before my stay. As we were packing to leave, we spotted a roach in the room. I took pictures and brought them to the front desk. The receptionist’s response was shockingly casual—she acknowledged knowing about the bathtub situation and dismissed the roach by saying she “only saw one” in the picture, as if that was acceptable.
Adrienne
2025 年 8 月入住 2 晚