Our bathroom had hair in the shower. The bathroom floor had dirt spots I had to wipe up and there was hair all in the floor. Wasn’t sure it had truly been cleaned.
Ginger
2025 年 5 月入住 2 晚
8/10 还可以
leslie
2025 年 5 月 19 日
The property is well kept
leslie
2025 年 5 月入住 1 晚
10/10 超赞
Anthony
2025 年 5 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Excellent staff, courteous and helpful
Anthony
2025 年 5 月入住 1 晚
10/10 超赞
Gary
2025 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff!
Gary
2025 年 5 月入住 2 晚
10/10 超赞
Jessica,Amherst
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy to make reservations, nice breakfast, room was very clean
Jessica
2025 年 5 月入住 2 晚
10/10 超赞
Sylvester
与家人及幼儿出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施
I like the hotel room. It was beautiful.
Sylvester
2025 年 5 月入住 1 晚
6/10 一般
Gwenda
与家人出行
2025 年 5 月 12 日
满意:清洁度
不满意:住宿条件和设施
It was a suite and we couldn't use the TV in the front room because there was no remote. We called front desk and was told there was no one who could help us with the issue.
Gwenda
2025 年 5 月入住 1 晚
10/10 超赞
Rowena
2025 年 5 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
.
Rowena
2025 年 5 月入住 1 晚
2/10 糟糕
Chevon
与家人及幼儿出行
2025 年 5 月 5 日
不满意:住宿条件和设施,清洁度
The room had hair on the bed and floors. The hallways smelled like smoke. The smoke detector in my room was covered with plastic which is clearly a fire hazard. I checked out the same day and requested a refund. The property is poorly kept.
Chevon
2025 年 5 月入住 3 晚
8/10 还可以
Corey
与家人及幼儿出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed in the 2 queen/ twin sofa bed suites. Most everything was very nice and clean. The pool area is large and well maintained. Breakfast was well stocked and delicious. We had no major issues. One inconvenience was the twin sofa bed. It was poor quality and it squeaked all night long with any movement at all. The lack of sleep experienced because of that bed, is unfortunate. The linens for the sofa bed were also not provided in each room and the blankets given were scratchy and uncomfortable.
Corey
2025 年 5 月入住 1 晚
4/10 很差
Todd
与家人出行
2025 年 5 月 4 日
不满意:服务设施
Dirty and dated. We were in town for a basketball tournament at the Henrico Sports Center so a group of us gathered in the lobby area to hang out for a little in the evening. We happened to kill two cockroaches, and then a 3rd in our room. They cut breakfast 35 minutes short on Sunday morning.
The shower filled up with water around our ankles, the faux wood peeling off the planks, the bed had a serious dip in it, and stained curtains and drapes among other things. I’d expect this for a hotel $70-$100 but $155 for a nasty, unsanitary room is absurd.
Todd
2025 年 5 月入住 1 晚
10/10 超赞
Dr Pierre WH
商务旅客
2025 年 5 月 2 日
满意:清洁度、服务设施、住宿条件和设施
The staff was extremely helpful and pleasant and assisted me and made my stay excellent
Dr Pierre WH
2025 年 5 月入住 1 晚
8/10 还可以
Lionel
与家人出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall stay was good. The charger port on the wall did not work and maid service did nit clean our room during our two day stay although we did not have the do not disturb on the door, but the room was stocked with adequate towels and wash cloths for our stay. Parking was difficult because of all the work vehicles.
Lionel
2025 年 4 月入住 2 晚
10/10 超赞
yvonde
2025 年 4 月 29 日
满意:清洁度、服务设施、住宿条件和设施
Clean
yvonde
2025 年 4 月入住 2 晚
2/10 糟糕
Jaleesa
2025 年 4 月 28 日
Jaleesa
2025 年 2 月入住 3 晚
4/10 很差
Franchesca
与家人及幼儿出行, 商务旅客
2025 年 4 月 28 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Unfortunately pool very dirty, yacuzzi extra dirty and whirlpool system dont work. No cups to drink water and at the room no cups and no coffee. Not satisfied
Franchesca
2025 年 4 月入住 1 晚
10/10 超赞
kelvin
2025 年 4 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Great
kelvin
2025 年 4 月入住 2 晚
10/10 超赞
kelvin
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay
kelvin
2025 年 4 月入住 1 晚
4/10 很差
Eric
2025 年 4 月 24 日
Eric
2025 年 4 月入住 1 晚
10/10 超赞
Fleur Angeli,Charlottesville
2025 年 4 月 23 日
Fleur Angeli
2025 年 4 月入住 1 晚
10/10 超赞
kelvin
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
kelvin
2025 年 4 月入住 2 晚
10/10 超赞
Dustin
与配偶出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was very nice and bed was comfortable
Dustin
2025 年 4 月入住 1 晚
2/10 糟糕
Carla
与家人及幼儿出行
2025 年 4 月 20 日
不满意:清洁度、员工和服务、服务设施
The clerk at front desk questioned me about my stay like I was a problem because I had 4 children with me. The hot tub had dirt floating in the suds, then a large group came in around 6pm ish and took over and we had to leave because it was no longer safe or fun because of limited space in pool. But they took all the pool towels and threw them around everywhere (which were left there when we went back to pool at 9pm). That same group of 30 or more were loud throughout the late night and early morning. It was prom night so the parking lot around 9-11pm was filled with young kids and the large group that checked in, all being loud, smoking weed, in and out. Breakfast was shut down 15 min early and I was told my children could not make waffles because the mix was out but as they were eating their cereal the clean up workers came and made themselves waffles with mix from the back before shutting the station down. Then at the same time 9:45am a live band (church service I believe) began to play loud music up until check out time. I had a deluxe suite with a pull out sofa and front desk did not answer phone so I could get any blankets because there were no extras in the room. The stay altogether was very unpleasant and not worth the $250 I spent.