The staff at the property are pretty respectable individuals. The cleanliness of the property however I would rate a 4 out 10. The sheets on the bedding were not changed, There were strands of long black hair everywhere under the main comforter blanket. There were also signs of bed bugs. The shower was not cleaned either. This hotel ONLY serves pork, they do not include chicken or turkey in their protein for dinner or breakfast. Last thing, the hotel allowed someone to charge an item to my room. This was not taken off the bill. Instead I still paid the extra $7, was told management would be refunding the money but still have yet to receive it.
Kennard
2025 年 5 月入住 1 晚
10/10
The staff is very nice and helpful, the facility is clean and quiet.
Eunwoo
2025 年 5 月入住 2 晚
10/10
The hotel is quite spacious, clean and modern. The staff was very attentive, with special mention to Kim, the front desk associate. She accommodated our request and gave us good information. The breakfast buffet was awesome and the afternoon reception was a nice touch of hospitality!
Joseph
2025 年 5 月入住 1 晚
10/10
I was surprised that, other than soap, shampoo and conditioner, there were no other amenities, like a shower cap.
Alice
2025 年 5 月入住 1 晚
10/10
I will always stay in drury hotels when available. They are the best!
Patricia
2025 年 5 月入住 1 晚
10/10
Good place
gary
2025 年 5 月入住 1 晚
10/10
This hotel is wonderful and I will stay here whenever I come to Richmond. Wonderful staff and very clean hotel.
Dana
2025 年 5 月入住 2 晚
8/10
The only reason I took a start off is because I reached out for extra towels and linen and it never came. Other than that it was a great experience! Rooms seem noise proof as you don't hear much inside your room but can hear a little in the hallways but nothing terrible.
Kristy
2025 年 5 月入住 3 晚
10/10
A great place to stay!
Pamela
2025 年 4 月入住 1 晚
10/10
This plaza gave throwback yet modern vibes. Very prestine, very clean, very well-kept. My only complaint is that there wasn’t a lot of meat options for breakfast (non-pork). Also was allowed to get late check in/out upon request. Very appreciative of that!
Kai
2025 年 5 月入住 1 晚
10/10
Extremely satisfied with this hotel. The staff were very professional and all the extras that were included for instance the drinks, snacks and food. Enjoyed the spa and the indoor/outdoor combo pool.
Joseph
2025 年 5 月入住 1 晚
10/10
Very helpful and friendly staff. I will definitely recommend this hotel to everyone!
Jessica
2025 年 5 月入住 1 晚
10/10
Pleasantly surprised about the free dinner and drinks the night of our arrival! Carly, the GM, was very accommodating and engaged with the patrons. Rooms were quiet and comfortable! Breakfast the next morning was perfect! Apparently, this is the only Drury Hotel in VA.It is a family owned hotel chain, with multiple locations across the US.
Melissa
2025 年 5 月入住 1 晚
10/10
I continue to return here each time that i work in the port Richmond
Chris
2025 年 4 月入住 1 晚
10/10
Excellent service and clean.
Daniela
2025 年 5 月入住 2 晚
10/10
Great service, very nice room!
Sylvain
2025 年 5 月入住 1 晚
10/10
Close to Richmond and right off the 64 so easy access to the surrounding area. Breakfast is good and love the evening happy hour. Pool is indoor/outdoor which was cool for the kids. Clean, updated and a comfortable stay.