Very nice looking, modern hotel. Check-in was quick and every member of the staff I interacted with during my week-long stay were fantastic and attentive.There is lots of parking. Spacious rooms with a lot of shelves. Comfortable beds. I felt secure and safe during my stay. Easy and convenient to shopping and Richmond West. A big PLUS, they cleaned up the snow quickly after a major snow day.
Some things I'm hoping are just growing pains and I'm only mentioning them so other guests are aware of what to expect. I'm not taking away stars for these, because overall, my stay was nice and relaxing.
They have no automatic doors, and you have to enter 3 doors to the lobby when you go in. Very challenging with luggage.
They do not serve breakfast of any type.
Full kitchen, but $20 charge to rent kitchenware.
No coffeemaker in the room, but they do have free coffee all day in the lobby.
Free basic internet (emails, browsing internet). It kept kicking me off the network. It wasn't resolved the whole time I was there, I ended up just using my personal hotspot. $4.95 charge per day for premium (streaming). I don't know if this worked well, I couldn't get basic to work, so I didn’t want to pay for something I probably wouldn't have been able to stay connected to.
I'd definitely stay here again if I travel through the area.