All the staff was helpful and polite. The room was clean and quiet. An enjoyable experience.
Cheri
2025 年 4 月入住 1 晚
6/10 一般
Jasmine
2025 年 4 月 26 日
满意:员工和服务
不满意:清洁度
Once you enter the hotel it looks nice, clean, and inviting but when I went to our room on the fourth floor the entire floor smelled like must. Idk what they use to clean the carpet but the smell was terrible. When we arrived at the room there was a medium sized roach there to greet us which my partner had to get rid of before I would enter the room.
The room itself was okay, no complaints other than the iron had burned fabric on it so we had to be careful ironing our clothes for the wedding we attended.
Great place for an overnight trip but no extended stay. We ended up leaving extremely early because we just didn’t trust taking a shower there so we went home once the wedding we attended was over.
Jasmine
2025 年 4 月入住 1 晚
10/10 超赞
Timothy
与家人出行
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent experience
Timothy
2025 年 4 月入住 1 晚
10/10 超赞
Linda
2025 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Linda
2025 年 4 月入住 1 晚
8/10 还可以
Peter,Halifax
2025 年 4 月 10 日
C
Peter
2025 年 4 月入住 1 晚
6/10 一般
Dan
2025 年 3 月 29 日
Dan
2025 年 3 月入住 1 晚
10/10 超赞
Tammi
2025 年 3 月 28 日
Tammi
2025 年 3 月入住 2 晚
10/10 超赞
Jeffery
2025 年 3 月 27 日
Jeffery
2025 年 3 月入住 3 晚
10/10 超赞
Kent,Boise
与家人出行
2025 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay for a reasonable price.
Kent
2025 年 3 月入住 1 晚
10/10 超赞
Jason
2025 年 3 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
People and accommodations excellent
Jason
2025 年 3 月入住 1 晚
10/10 超赞
Andrea
与家人出行
2025 年 3 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely
Andrea
2025 年 3 月入住 1 晚
8/10 还可以
William
2025 年 3 月 10 日
William
2025 年 3 月入住 2 晚
8/10 还可以
Sherri
2025 年 3 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Quick and easy shuttle to the Richmond airport. Clean, comfortable beds. Great overnight stay.
Sherri
2025 年 3 月入住 1 晚
6/10 一般
Carole
2025 年 3 月 2 日
满意:清洁度
不满意:服务设施,员工和服务
Advertised as 24 hour shuttle to airport. Incorrect. That’s why I booked..for 5 am flight departure. Shuttle starts at 4 am. No chance to arrive on time based on that. Had to arrange Lyft which cost an additional $30. Disappointed. I will continue to stay at Sheraton 4 points. Thanks.
Carole
2025 年 2 月入住 1 晚
10/10 超赞
Nadeem,Chester
与配偶出行
2025 年 2 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
every thing
Nadeem
2025 年 2 月入住 1 晚
10/10 超赞
Michael
2025 年 2 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
*
Michael
2025 年 1 月入住 1 晚
8/10 还可以
Aaron
团体旅客, 商务旅客
2025 年 1 月 12 日
满意:清洁度、服务设施、住宿条件和设施
Evening staff was a bit rude with her earbuds in and on her phone when we were trying to check in but its what you get these days
Aaron
2025 年 1 月入住 1 晚
10/10 超赞
Steven
2025 年 1 月 12 日
Steven
2025 年 1 月入住 2 晚
6/10 一般
Paul
2025 年 1 月 12 日
满意:员工和服务,清洁度
Had to have front desk come and set up tv to work. Breakfast not included, and expensive.
Paul
2025 年 1 月入住 1 晚
8/10 还可以
Sharon
与家人出行
2025 年 1 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sharon
2025 年 1 月入住 1 晚
2/10 糟糕
Robyn
2024 年 12 月 22 日
Robyn
2024 年 12 月入住 1 晚
6/10 一般
Lara
商务旅客
2024 年 12 月 19 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The property did not hold up to other Hiltons that I have stayed in before. There was a definite lack of polish. One elevator was broken, the pool was out of service, there was mud in the stairwell for the entirety of my stay, and the snack bar was half filled. On my hall there were bleach stains on the carpet and peeling wallpaper. I missed a day of room service (the front staff said that they only come every other day but there was no note to that effect and I did get service two days in a row so I don't believe that was accurate - I believe the room was just skipped.) When I did get room service, they only replaced towels and made the bed - they did not refill coffee bar or replace the coffee cups for in room coffee. All of these obviously are first world problems - and the front desk staff were friendly and did replace items for me when I asked, but this property certainly did not live up to the otherwise stellar reputation of a Hilton. It was more like a run of the mill roadside Holiday Inn at best.
Lara
6/10 一般
Robert
商务旅客
2024 年 12 月 17 日
Just average
Room was very plain bed was not very comfortable. Toilet ran nonstop shower had weak pressure. Just a very average day.