We knew going in that this property was undergoing renovations but we were also told that our particular room (404) had already undergone renovation and was ready for occupancy. Here’s list of just a few of the things that were wrong: Bathroom door sticks and has to be forced open or closed, the tub was not only chipped it was dirty, paint chips were in the entry way and floor of the bathroom, the GFI was always tripped and would not reset, toilet seat loose (I tried to tighten and could not) there was paint all only the drop in ceiling and to be totally frank, the property was below IHG standards and I really can’t believe you could charge $204 for the night.
Mike
2025 年 4 月入住 1 晚
6/10
Place was under construction, so take that in consideration
Patrick
2025 年 3 月入住 1 晚
10/10
Action Vet
2025 年 4 月入住 1 晚
6/10
It was being renovated. Parking was very limited. A sign saying to park anywhere would’ve been helpful.
Cecelia
2025 年 3 月入住 1 晚
2/10
They gave my room away. Admitted they purposefully overbooked the hotel. Was told I’d get 10,000 points as a “we are sorry”. I didn’t get the room or the points.
Rob
2025 年 3 月入住 1 晚
2/10
This Holiday Inn Express Brandermill in Midlothian, VA was very disappointing. They were renovating the first floor and still reserving rooms on the first floor
making a miserable experience. They overbooked the hotel rooms so they had no parking 2x days. The director told us to park in the disability parking which we refused since morally you should never park there unless you were disabled and needed it. Plus it would be a violation and you could get a ticket for $500 if caught. The TV did not have all the channels and most of the channels had blurry pictures. The room had only a sheer curtain only so a street light was shining into your room all night. You got dressed in the dark, no privacy. The refrigerator made a droning loud noise randomly so you constantly wake up. Nobody came by to clean room or make bed the second day. We did not blame the front staff but the management for having a shortage of staff and not improving the situation. This place is is not hospitable or enjoyable.
Christine
2025 年 3 月入住 3 晚
8/10
This hotel is going thorough renovations so some things were not available.
Daysi
2025 年 3 月入住 2 晚
10/10
Jacklin
2025 年 2 月入住 1 晚
10/10
melissa
2025 年 2 月入住 1 晚
4/10
Hotel is going through renovations.
Douglas
2025 年 2 月入住 1 晚
4/10
I booked this stay through a third party site. This hotel is going through MAJOR renovations and that is not disclosed on the site or in the pricing. To pay full price for that type of renovation, expecting to have access to things you in fact do not, loud construction all day (early morning until evening hours), and the rooms are very much out dated and dirty and stained.
Christine
2025 年 2 月入住 1 晚
10/10
Erik
2025 年 1 月入住 2 晚
10/10
Darryl
2025 年 1 月入住 2 晚
2/10
Did not know about the construction. Not sure what the situation was, but had to wait to get to my room due to a police investigation. Property didn’t smell clean.
NADINE
2025 年 1 月入住 3 晚
10/10
The lady who checked us in was SO sweet!
Stephanie
2024 年 12 月入住 1 晚
4/10
The hotel was stuffy and old. My bathtub looked like a crime scene. It was not on the website, but the hotel was undergoing massive construction for renovations. I would not have chosen this hotel if I had known ahead of time how much construction noise I would be subjected to. Extremely loud during day time hours, woke me up at 8 am every day.
真实旅客
2025 年 1 月入住 3 晚
8/10
Nice room
Mike
2024 年 12 月入住 1 晚
10/10
No breakfast was served
susan
2024 年 12 月入住 2 晚
10/10
Margaret
2024 年 12 月入住 1 晚
10/10
The staff were so friendly and even gave me an upgrade. My room was spacious and comfortable. It truly exceeded my expectations.
Courtney
2025 年 1 月入住 1 晚
10/10
Nice hotel, you could hear some traffic on the highway late at night. Hard to get to, no entry from the highway. The breakfast buffet was great!