We enjoyed our stay at the Sheraton Bonvoy by Marriott the staff was so polite the foyer, bar and dining is very nice and clean the rooms were very clean and presentable, I have nothing bad to say... they offer a buffet breakfeat that you can enjoy before you check out with a good selection of the popular breakfast foods and drinks, its a nice way to end your stay.
NANNETTE
2025 年 5 月入住 1 晚
10/10 超赞
Tanya
与家人出行
2025 年 5 月 18 日
满意:服务设施
The property was absolutely beautiful, very clean and everything sparkled. There was a nice restaurant/bar area as well as a small area you could purchase snacks.
Staff was friendly, and there was a shuttle that was very prompt in the morning. I found the entire experience after a frustrating traveling day very accommodating.
Tanya
2025 年 5 月入住 1 晚
10/10 超赞
Rami,Sant Rosa
2025 年 5 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Good hotel
Rami
2025 年 5 月入住 1 晚
2/10 糟糕
Susan M
2025 年 5 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施
Claim they have 24 hour shuttle service …nope…they are so disorganized at this location
Susan M
2025 年 5 月入住 1 晚
4/10 很差
Suzi
与配偶出行
2025 年 5 月 6 日
The lady at front desk was not very welcoming
Will to stay here again
Bonnie at the bar was amazing!\
Suzi
2025 年 5 月入住 1 晚
10/10 超赞
Jeffery,Oklahoma City
2025 年 5 月 6 日
满意:清洁度
Jeffery
2025 年 5 月入住 1 晚
8/10 还可以
Eliazer
2025 年 5 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
fine airport hotel
Eliazer
2025 年 4 月入住 1 晚
8/10 还可以
Dr. Emily
团体旅客, 商务旅客
2025 年 4 月 13 日
满意:住宿条件和设施,清洁度
Nice property. Some of the staff at the front desk were a bit curt.
Dr. Emily
2025 年 4 月入住 2 晚
10/10 超赞
kimberly
2025 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful place and great food!
kimberly
2025 年 4 月入住 1 晚
10/10 超赞
Fuaau
与家人出行
2025 年 4 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Outside of an already well-set, clean looking property, The courtesy of service, and the professionalism of the staff, accommodated by well-defined people skill needed in the front end speaks volume to what the property has to offer, and represents.
Fuaau
2025 年 4 月入住 1 晚
10/10 超赞
Kenneth
2025 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Kenneth
2025 年 3 月入住 2 晚
10/10 超赞
Stephanie
2025 年 4 月 5 日
Stephanie
2025 年 4 月入住 1 晚
10/10 超赞
Ashley
2025 年 4 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Very clean and the staff were extremely kind and accommodating.
Ashley
2025 年 3 月入住 1 晚
2/10 糟糕
brandon
商务旅客
2025 年 3 月 31 日
满意:清洁度
不满意:员工和服务
This was possibly one of the worst experiences ever.
I was in town for business. Booked 3 rooms for 6 nights (totaling $3,688.88). At arrival I had to place a card on hold for incidentals (which is perfectly normal and fine). However, when I checked my account. I noticed that they held $915 PER ROOM. After complaining to the manager. He promised to make the necessary adjustments and gave me breakfast vouchers. Well I've been home now for 4 days and that hold is still there!
To only make matters worst, my trip was cut short by 2 days. They DID NOT reimburse me for those 6 nights (3 rooms x 2 nights). And now that I'm back home, I can't get a manager on the phone. FYI. I'm 47 years old and this is the very first review I've ever wrote.
Other than that, $10 per night parking and $18 breakfast. But the place is clean. Which is definitely worth reporting.
brandon
2025 年 3 月入住 6 晚
8/10 还可以
Anthony
2025 年 3 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
The cleanliness
Anthony
2025 年 2 月入住 1 晚
10/10 超赞
Joshua
2025 年 3 月 25 日
Joshua
2025 年 3 月入住 3 晚
10/10 超赞
Lawrenette,Hattiesburg
商务旅客
2025 年 3 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The shower temperature and pressure were amazing!! The restaurant was delicious.
Lawrenette
2025 年 3 月入住 2 晚
4/10 很差
Ralphann
与配偶出行
2025 年 3 月 17 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The hotel was very nice, clean and spacious! The only downside was having to change rooms because there was a boys soccer team staying in the hotel. I mentioned at check in not wanting to be in the midst of any children groups. I explained it’s customary for children and pets to be on the lower levels and couples or individuals traveling to be assigned upper levels and away from the noise. The staff responded as if they were incompetent and didn’t understand what I was trying to say. Needless to say we feel victim to excessive noise and door banging pranks.
My request to be separated is a standard procedure in hospitality and after several attempts we were finally assigned a quiet room on the top floor. So we packed up and moved.
Next time I will call ahead to be sure there aren’t any groups and/or access to a manager that can accommodate us accordingly without all the aggravation.
Ralphann
2025 年 3 月入住 1 晚
10/10 超赞
Lisa
与配偶出行
2025 年 3 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel staff and room were great. My only surprise was a $10 charge to park my car in there lot overnight?
Lisa
2025 年 3 月入住 1 晚
2/10 糟糕
Sungyeol
2025 年 3 月 11 日
Sungyeol
2025 年 3 月入住 1 晚
2/10 糟糕
Kimberly
与家人出行
2025 年 3 月 10 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Arrived at 12:45 for a 3p check in. I was early and didn’t mind waiting in the lobby reading my Kindle. At 1:30, they said my room was ready. Great! Went upstairs to find only one bed made (the other bed was completely stripped). When I called the front desk to explain the situation, the woman said there are sheets downstairs and I could make my own bed. I said, “You want me to make my own bed after all I’m paying?” She said no, but I would need to return downstairs and wait for another room to become available. Forty five minutes later they said the same room was now available. I’m sure the woman had me wait extra long as there is no way it took 45 min to make that bed.
Kimberly
2025 年 3 月入住 1 晚
2/10 糟糕
Scott
2025 年 3 月 3 日
不满意:员工和服务
Charged to park
Scott
2025 年 3 月入住 1 晚
10/10 超赞
Peggy
2025 年 3 月 1 日
满意:住宿条件和设施,清洁度
It was a great stay everyone so nice and accommodating