Hotel en réorganisation
Buffet qui manquait toujours de chaleur
Hôtel bruyante
Super de belle plage. Idéal pour grande marche
Danielle
2025 年 3 月入住 14 晚
2/10 糟糕
Charlene
与家人出行
2025 年 2 月 21 日
不满意:员工和服务、服务设施、住宿条件和设施
This was the worst place my family and i have stayed at on a holiday. The food was mediocre at best and the coffee machine was broken 50 percent of the time. There was nobody in the pool and when my 4 and 6 year old jumped in they were told they werent allowed to jump in! Our flight was delayed and we were told that we would get refunded for that night which never happened. Apparently i didnt book my kids on the reservation and they wouldnt let them in so i had to contact expedia who said i had to talk to them and was told i owed another 1500 dollars. We felt unwelcome and that we were an annoyance. Our rooms air conditioner leaked all over the floor i could go on and on. Zero stars dont stay here very stressful.
Charlene
2025 年 2 月入住 9 晚
6/10 一般
julio cesar
团体旅客
2025 年 2 月 16 日
满意:员工和服务,清洁度
Falta de servilletas en el restaurante, las bebidas saben orribles demasiadas dulces y la comida no tiene sabor
julio cesar
2025 年 2 月入住 2 晚
8/10 还可以
Victor Hugo
与家人出行
2025 年 2 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
En lo general bien
Victor Hugo
2025 年 2 月入住 2 晚
8/10 还可以
Tiffany
与家人出行
2025 年 1 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
we have stayed at this property for three years now. I feel like the pros outweigh the cons overall. The pros are it is close to the beach, it is clean. The staff is friendly and considering it’s all inclusive it’s relatively affordable. It is not a five star luxury resort by any means and we don’t always love the dinner options but breakfast and lunch are good. We’ve never had issues getting lounge chairs out front, the beach in front of the hotel is always clean and there is a security guard watching over the area. We have never once felt unsafe while staying here. The grounds are kept very clean, there’s always somebody doing maintenance and our housekeeping staff for the daily room tidy has done an excellent job. Now, onto the cons. The beds are not comfortable, but we have stayed in other places in Mexico and found that to be the same thing. They’re just very firm. Also, if you would like to have a quiet time earlier than 10-11pm, This is not the place for you. During the day there is music playing at the pool (which is spotless btw) and at night from 9-10 there’s karaoke or a band, it sometimes stretches past the 10pm mark. Also, at times there are “beach mariachi bands” that are hired by people staying in the hotel that play long past 11pm and it is quite loud. If you want a relaxing quiet oasis then this is not it. But overall we have been happy with our stays.
Tiffany
2025 年 1 月入住 6 晚
8/10 还可以
Acacia
与家人出行
2025 年 1 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Great spot for the price. Was a little frustrating with how difficult it was to book a la carts restaurants after being told you would have access to all 3 Decameron properties in Guayabitos. But it was otherwise as advertised, clean, friendly, and great for the price. Definitely helps if you speak Spanish - it is a very local destination (what we wanted) vs international guests. Felt authentic and also still very inviting
Acacia
2024 年 12 月入住 5 晚
2/10 糟糕
Ximena
与家人出行
2025 年 1 月 6 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pésimo servicio, comida, no hay internet. Además se robaron su personal mis lentes, los reporté y nunca me dieron razón. No vayan ahí, hay muchas opciones más
Ximena
2025 年 1 月入住 3 晚
10/10 超赞
Leidy jazmin
2024 年 12 月 31 日
Leidy jazmin
2024 年 12 月入住 3 晚
10/10 超赞
Omar
与家人出行
2024 年 12 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Muy buena estancia
Una muy buena experiencia, en general trato agradable, sin faltar un pelo en la sopa con alguien del personal del restaurant.
Omar
2024 年 12 月入住 2 晚
4/10 很差
Shannon Lynn
与家人出行
2024 年 12 月 22 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
The beach is extremely busy and unpleasant. The area around the hotel is really not that great at all with garbage piles left in the streets in multiple spots.The hotel is very disappointing. There was drilling above us one night at 4am. Another night, we had the room lights come on by themselves randomly multiple times in the middle of the night. Our kids had cockroaches in their room and their air conditioning also didn’t work well and it dripped a big puddle onto the floor daily. There was a big vent that spewed out a horrible deep fryer grease smell outside of our room. The food and drinks were ok but it was basically the same food with just a slightly different twist each day. The staff were extremely nice. However the one fellow that works at the front said he would personally drive us to the airport early in the morning and then he never showed up leaving us to scramble to get a cab.
Shannon Lynn
2024 年 11 月入住 7 晚
4/10 很差
Ineke
团体旅客
2024 年 12 月 6 日
不满意:清洁度、服务设施、住宿条件和设施
This property should not even be recommended by Expedia. It is a Mexican resort for families
Limited dining and the buffet limited in choices.
Wifi is terrible, have to sign in each use and oh so slow.
The south end of the beach in Guayobitis is not for tourists, I enjoyed the north end of the beach and we were able to enjoy Isla Coral for lunch and Cocos for breakfast
Ineke
2024 年 11 月入住 4 晚
10/10 超赞
Jonathan Miguel
2024 年 9 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Excelente servicio
Jonathan Miguel
2024 年 9 月入住 2 晚
6/10 一般
Mariana
与家人及幼儿出行
2024 年 8 月 26 日
Está bien para los locatarios, pero si le falta para turistas!
Mariana
2024 年 8 月入住 3 晚
10/10 超赞
Lucila
2024 年 6 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything was amazing, we enjoyed our stay, the hotel let us use their bikes, and we rode the bikes trough the town, it was a very good experience, we loved it
Lucila
2024 年 6 月入住 5 晚
4/10 很差
juan
2024 年 6 月 18 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
Really crowded areas, installations where bad and food was really bad
juan
2024 年 6 月入住 4 晚
10/10 超赞
Berenice
团体旅客
2024 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Se tiene muchas actividades y te da oportunidad de conocer las instalaciones de los otros Decameron es recomendable que aprovechen todas las actividades incluidas.
Berenice
2024 年 5 月入住 5 晚
10/10 超赞
Fernando
2024 年 5 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Bien
Fernando
2024 年 4 月入住 3 晚
10/10 超赞
Juan de Dios
与家人出行
2024 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
MUY AMABLE PERSONAL Y TODAS LAS AMENIDADES MUY CONVENIENTES VOLVERÉ SEGURAMENTE
Juan de Dios
2024 年 4 月入住 4 晚
8/10 还可以
真实旅客
2024 年 4 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sin duda volveria
La ubiicacion es complicado ya que en el lugar, no hay. Facilidad al conectar la red del celular.
No hay estacionamiento tuve que dejar en la calle, la alberca requiiere limpieza.
No me dieron la. Hab como la soliciite y no quiisieron hacer cambio.
La comida variada y rica
El alcohol baja calidad.
Se dice que de 4* y no cumple con la Calidad sus blancos viejos, deteriorados y rotos.
ALGO QUE NOS AGRADO ES QUE TENÍAMOS DERECHO A USAR LAS. INSTALACIONES DE LOS OTROS 2 HOTELES COCOS E ISLA
真实旅客
2024 年 4 月入住 3 晚
10/10 超赞
Karina maribel
2024 年 4 月 20 日
Karina maribel
2024 年 4 月入住 4 晚
6/10 一般
Grant and Ramona
团体旅客
2024 年 3 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms were good, TV fantastic lots of English channels, food was decent, wifi works but you have to keep logging in if you put your phone down for 5 minutes, entertainment poor, beach good, pool was heated and nice. No pool or beach service which was okay because everything is close. I would stay again.
Grant and Ramona
2024 年 2 月入住 7 晚
6/10 一般
Roberto,Guadalajara
与家人及幼儿出行
2024 年 2 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
En general excelente el personal muy amable la comida variada y de muy buena calidad cuenta con camastros en playa que se me ase excelente recomiendo el café muy rico en general muy bien y muchas gracias
Roberto
2024 年 2 月入住 2 晚
10/10 超赞
Brenda Johana
2024 年 2 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Brenda Johana
2024 年 2 月入住 2 晚
4/10 很差
Mary
与配偶出行
2024 年 2 月 17 日
Don’t advertise things you cannot offer. From no towels in bathroom (even when leaving a tip every day) to no hot water in shower, no a la carte restaurant (even tho we were told to go to desk every day). The last attempt, the line formed and was opened at 9am. We were about 4 couples back. The Mexican couple ahead of us got offered multiple time slots (because I understand Spanish) and then we were told”full”. In fact all the non-Mexican guests were denied. Leaves a very bad taste.