2/10 糟糕
Rachel
商务旅客
2025 年 10 月 12 日
满意：住宿条件和设施，清洁度
Word of caution: this location has problems taking third party booking. Multiple others arrived at the hotel using Expedia, other booking apps. The hotel had no records of the reservation. After an hour with Expedia trying to get the hotel to take the reservation I had to book directly with the hotel and get refund from Expedia.
The clerks this morning explained that IHG computers don’t send the Expedia or third party app reservations thru. Sometimes the hotel clerk can call IGh and get it directly “pushed” thru. But the IHG system does not sent the reservations without asking. The clerk who checked me either did not know that or did not want to tell me he could that. He kept telling me it was Expedia fault. Although multiple other people with other travel site bookings had the same problem. He only seemed to want have book with the hotel itself.
Hotel itself was clean and safe. But given the issues with booking won’t be back.
Rachel
2025 年 10 月入住 1 晚
