This is my fourth time staying at Hyatt Regency Riyadh Olaya. I booked two suites and I requested to be in the same floor because one I have my daughter alone and the other for me.
We arrived at the hotel and MR Gorge was at the desk he gave me two different floors one in the third floor and the other in the fifth when I pointed out that I requested in the same floor he said that it not available but next day he will arrange for the transfer to the same floor.
I ended in a room in the third floor and the next room with maintenance and in the morning from 9 o’clock until 1 o’clock, there was a loud noise from the work done in the next room.
The next day, he did not call and did not make any changes. We stayed in the same rooms and different floor with the same maintenance going on the next room.
Despite the fact that we booker suites, we ended in the worst room with loud noise from early morning in the next-door secondary to the maintenance.
HASSAN
2025 年 2 月入住 2 晚
10/10 超赞
Ahad
2025年02月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
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Ahad
2025 年 2 月入住 3 晚
6/10 一般
Farid,Riyadh
2025年02月11日
满意:清洁度
The lighting in the room was a nightmare. It was difficult to figure out how to turn on and off. Same with the AC unit.
My stay was unmemorable!
Farid
2025 年 2 月入住 1 晚
8/10 还可以
Firoz
2025年02月7日
满意:清洁度、员工和服务、住宿条件和设施
Firoz
2025 年 2 月入住 1 晚
2/10 糟糕
Saad
与配偶出行
2025年02月4日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I highly don’t recommend this hotel . Terrible service and rooms are dirty . Walked in to my room and it stank bad. It smelled very nasty. They gave me a different room . First night it was good walk up in the morning and the bathroom smell very nasty. Staff is horrible, room dine in is horrible food was bad. If you don’t care about cleanliness or service stay at this hotel.
Saad
2025 年 1 月入住 4 晚
10/10 超赞
ABDULLA
2025年02月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel has a great location a walking distance of malls and restaurants
ABDULLA
2025 年 1 月入住 3 晚
10/10 超赞
Mohamed
与家人及幼儿出行, 与家人出行
2025年02月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful stay for myself and family. Great location and staff, special mention to Irfan for the good service and warm welcoming.
Mohamed
2025 年 1 月入住 5 晚
10/10 超赞
Chris
2025年01月27日
满意:住宿条件和设施,清洁度
Service at the ground floor restaurant for dinner was average and way below expectations.
Food came out separately and starter plates were not cleared before mains were brought out. I think a little more staff training would go a long way
Chris
2025 年 1 月入住 4 晚
10/10 超赞
Afshan
与家人及幼儿出行, 与家人出行
2025年01月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved the hotel itself but the problem was outside of the hotel when you walk out it was very difficult getting to places as its very busy road which is very hectic and the road very dusty all my clothes got ruined ! Unfortunately but apart from that cannot fault the hotel loves the view room aswell
Afshan
2024 年 12 月入住 3 晚
10/10 超赞
Ahmad
2025年01月2日
Excellent hotel
Ahmad
2024 年 12 月入住 5 晚
10/10 超赞
Francesco,Caserta
与家人出行, 团体旅客
2025年01月1日
满意:清洁度、员工和服务、住宿条件和设施
Tra i migliori hotel in assoluto al mondo!
Francesco
2024 年 12 月入住 5 晚
6/10 一般
Nakano,CHUOKU
商务旅客
2024年12月26日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
The hot water supply is not stable
Nakano
2024 年 12 月入住 3 晚
10/10 超赞
Terrence
商务旅客
2024年11月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lobby restaurant had an excellent breakfast. Staff was very friendly and attentive
Terrence
2024 年 11 月入住 2 晚
10/10 超赞
Abdulaziz
2024年11月15日
Abdulaziz
2024 年 10 月入住 2 晚
10/10 超赞
Jamal
2024年11月10日
Jamal
2024 年 10 月入住 1 晚
10/10 超赞
Hussein,NY
商务旅客
2024年11月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel
Hussein
2024 年 11 月入住 1 晚
10/10 超赞
Jamal
2024年11月5日
Jamal
2024 年 10 月入住 1 晚
10/10 超赞
Susan
商务旅客
2024年11月1日
满意:清洁度、员工和服务、住宿条件和设施
Outstanding staff. Quiet room.
Susan
2024 年 10 月入住 2 晚
10/10 超赞
Tarek
2024年10月29日
Tarek
2024 年 10 月入住 1 晚
10/10 超赞
Matthew
与家人出行
2024年10月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic stay! Great hotel with excellent staff and property. Close to a really nice area and really convenient with free valet parking. Super nice and clean rooms, really great breakfast. Highly recommend!!!