The staff was absolutely amazing and went out of their way to assist with any request.
As a smoker, I make sure to book stays at places that have designated smoking areas so as to be respectful of non-smokers and property owners. This property does advertise as having designated smoking areas but they actually have less than smoke-free properties offer. Their "designated smoking area" was an ashtray beside one of the side doors. In my explorations of the area, I came across a hotel that was noted as being a "smoke free property" that provided a bench and an ashtray not in front of a doorway. I know, smoking is bad.
In reading the reviews, the breakfast was mentioned. It's a typical free continental breakfast and the staff made sure to keep it stocked. For the complaints that mentioned food was not available, please note that when this was the case, it was not due to a lack of effort of the staff but instead due to singular guests taking multiple plates back to their rooms. As paying guests, that is a privilege given, but to attribute it to poor service is absurd.
The set up in the dining area, now that is a complete mess. There is a bar table that sits in front of the food setup that makes an already crowded area even more crowded and is made even worse when guests make the unwise decision to sit in the chairs that are on the food gathering side of the table.
Overall - the stay was okay - I was very disappointed with the lack of an actual designated smoking area.