Accueil parfait. Déco superbe.
Dans l'annexe il faisait très froid, félicitations au personnel alerté qui a été très réactif.
Excellent rapport qualité prix.
Parfait pour quelques nuits en famille.
Prigent
2024 年 12 月入住 1 晚
10/10 超赞
Rachel
2024 年 11 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Rachel
2024 年 9 月入住 1 晚
2/10 糟糕
Mélanie
2024 年 10 月 6 日
Mélanie
2024 年 10 月入住 1 晚
8/10 还可以
Joao
商务旅客
2024 年 10 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Joao
2024 年 9 月入住 1 晚
10/10 超赞
EDWIGE
2024 年 9 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
Très bel hôtel, accueil très sympathique
Petit déjeuner complet
EDWIGE
2024 年 9 月入住 1 晚
10/10 超赞
reza
与家人出行
2024 年 8 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
reza
2024 年 8 月入住 1 晚
8/10 还可以
Marguerite
与家人出行
2024 年 6 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ca aurait pu etre parfait, mais....
Lieu magnifique, service remarquable deux réserves, le petit dejeuner livré en chambre a ma demande, etait juste NUL (viennoiseries surement réchauffées en direct du congel, et le reste dans le meme style) Pingre mais a 22€. Et aussi, un 4* sans peignoirs ? Etrange!
Marguerite
2024 年 6 月入住 1 晚
10/10 超赞
elena
2024 年 5 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
elena
2024 年 5 月入住 1 晚
4/10 很差
Erika
2024 年 4 月 18 日
Erika
2024 年 4 月入住 1 晚
2/10 糟糕
Julian
2023 年 10 月 1 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel is shut
I arrived at 11pm on Saturday for a 1 night stay to find the hotel shut up and nobody answering at reception . I waiting for 30 mins and still nobody arrived so I had to find an alternative . Very inconvenient
Julian
2023 年 9 月入住 1 晚
4/10 很差
sergey
团体旅客
2023 年 9 月 21 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
it was 2 couples in our party upon arrival we were offered rooms. at the annex. what was never mentioned that annex is former security guards house next to the property gate on very busy street. first floor room smelled like vine cellar, second room was on second floor with only spiral staircase access 1.5 ft. wide. try to take your 45 pound suitcase there!??
we declined this room right away and were offered two rooms on the third floor (clerk conveniently forget to mention to us that it's mansard) and demanded extra Euro 35 per room per night – three nights = E210. We just drove all day and we accepted. 10 minutes later my partner told me that AC in his room isn’t working-one more move. On the side note: how hotel can get 4 stars without central AC? All rooms had small split unit.
When we came back to hotel next day we realized that in my partners room is unbearably hot even AC was set on 70. One more move.
Front desk staff don’t or barely speaks English to the level that we were forced to ask her to call someone who speaks.
One more thing. Hotel has Tesla Supercharger on the property = cars in and out at any time, sometime with loud music, but there no one at front desk after 10 pm= no good night sleep.
sergey
2/10 糟糕
Edgar
团体旅客
2023 年 8 月 27 日
不满意:员工和服务、住宿条件和设施、客房舒适度
Edgar
2023 年 8 月入住 1 晚
8/10 还可以
ana
2023 年 8 月 11 日
ana
2023 年 8 月入住 2 晚
2/10 糟糕
Debbie
与家人出行
2023 年 8 月 1 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is not a 4 star - far from it.
It is in dire need of work.
Due to confusion between Expedia and hotel we were given a room in the annex section of the hotel - the rooms stank - they were damp and musty. We refused to stay in them.
We were then given rooms in the hotel at extra cost. There is no hotel reception from 9.00pm to 7.00am and I believe we were the only people staying in the whole hotel.
We asked for food and ordered omelettes which were undercooked and served with a salad that had seen better days and part of it looked like it had been frozen. The receptionist cooked them and gave them to us one at a time, so we didn’t even eat together. We had to eat them on our laps in the bar on sofas as the restaurant was closed.
I do not recommend this hotel.
Debbie
2023 年 7 月入住 1 晚
6/10 一般
Valery
2023 年 7 月 13 日
满意:住宿条件和设施,清洁度
Valery
2023 年 7 月入住 2 晚
10/10 超赞
Ying
2023 年 6 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
wonderful hotel
Ying
2023 年 6 月入住 2 晚
10/10 超赞
Lindsay
与家人出行
2023 年 6 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Great location for exploring the Loire Valley.
Lindsay
2023 年 5 月入住 3 晚
4/10 很差
Reinhard,Manorville
与配偶出行
2022 年 9 月 30 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Our 2 night stay was a fiasco.
1. the beams in the room were so low we kept hitting our heads, We were told to be careful and laughed at.
2. sat outside to have drinks it took 20 minutes for them to find no Compari then rudely asked So what do you want?
3. because we complained of the beams they were nice enough to change rooms to a larger one across the hall but never texted or called to inform us. At midnight we find a note on the bed with key for other room. Moving our belongings across the door slammed shut with key in the light activation unit. That is when the real problems staarted NO ONE is on premises phone has only fire and police and reception {with no living person there}. With luck the first key had a number and person answered and said they would be there in 10 minutes. We waited 30 minutes in the room and finally I went down and there was said person standing at reception. Silly me but I would have thought she would have come up to the room. We asked for manager or owner, owner lives in another country, so no one to help move suitcases or speak to in English.
4. In the am 2 people I assumed the mgr. and our check in person were waiting. They could do nothing but refund the drinks and told us to contact Expedia.
We feel if we were told of the accommodation they were making earlier we would have come and handled the move in the early evening not at midnight.
Our selection of this hotel fit our criteria for a castle stay, location and a 4 star rating. not a 4 *
Reinhard
2022 年 9 月入住 2 晚
10/10 超赞
PHILIPPE
2022 年 9 月 10 日
PHILIPPE
2022 年 9 月入住 1 晚
10/10 超赞
Michel
2022 年 8 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michel
2022 年 8 月入住 1 晚
10/10 超赞
Gérald
商务旅客
2022 年 8 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Gérald
2022 年 8 月入住 1 晚
8/10 还可以
Frédérique
2022 年 8 月 11 日
满意:清洁度、住宿条件和设施、客房舒适度
Le cadre, mais...
Cadre magnifique avec une très belle déco. N'arrivez surtout pas après 21 h, il n'y a plus d'accueil. De plus notre réservation n'était pas enregistrée. Le dommage a été réparé et nous avons été surclassé dans une chambre au chateau. Pas de room service non plus le soir. Chambre confortable sous les toits, literie correct, par contre aucune pression d'eau sur la douche
Frédérique
2022 年 8 月入住 1 晚
10/10 超赞
Pascal
2022 年 7 月 21 日
Pascal
2022 年 7 月入住 2 晚
8/10 还可以
Ashley
与配偶出行
2022 年 7 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
It is a beautiful and unique building done out in a unique monochrome style. There is no evening dining so a trip out is necessary. Pleasant area. Not the best value for money for thefacilities available.