罗切斯特尼亚加拉瀑布汉默克酒店允许宠物入住吗？

是的，此酒店允许携带狗狗入住（总共可携带不超过 2 只宠物），每只宠物限重 18 公斤。将收取每只宠物每晚 USD 30 的费用。服务类动物免费。

罗切斯特尼亚加拉瀑布汉默克酒店的停车费是多少？

该住宿免费提供自助停车。

何时可在罗切斯特尼亚加拉瀑布汉默克酒店办理入住？

开始办理入住：16:00；停止办理入住：00:00。可安排提前入住，须支付 USD 40 的费用（取决于客房供应情况）。在限定时间内可安排延迟入住。

何时可在罗切斯特尼亚加拉瀑布汉默克酒店办理退房？

退房时间为 11:00。延迟退房收费 USD 40（视客房供应情况而定）。

罗切斯特尼亚加拉瀑布汉默克酒店的地址在哪里？

这家酒店位于罗彻斯特核心区；距离柯达表演艺术中心 3.2 公里，而且距离安大略湖和斯特朗不到 10 公里。而且，距离艺术步道和罗切斯特博物馆和科学中心不到 15 公里。

罗切斯特尼亚加拉瀑布汉默克酒店

Q: 罗切斯特尼亚加拉瀑布汉默克酒店的停车费是多少？

该住宿免费提供自助停车。

街区简介

罗切斯特尼亚加拉瀑布汉默克酒店位于罗彻斯特，可直达购物中心。柯达表演艺术中心和罗切斯特博物馆和科学中心是特色文化景点，前往斯特朗和艺术步道可体验一些当地活动。切勿错过海兰帕克。您可安排一些时间体验该地区的各种活动，如酒庄游览活动和高尔夫运动。

访问我们的罗彻斯特旅行指南

6/10 一般

Jesus

2021 年 12 月 6 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

2021 年 12 月入住 1 晚

6/10 一般

Erin

与配偶出行

2021 年 11 月 26 日

满意：员工和服务

不满意：服务设施

Booked for the free breakfast, they had no breakfast. Got put in the wrong room and had to wait to be put in the right room.

2021 年 11 月入住 3 晚

2/10 糟糕

Theresa

与家人出行

2021 年 11 月 6 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

The hotel looked dirty, the room was dirty, the sheets had stains, the room had roaches, the wall and lamp shade had holes and what looked like poop. There were flies in the hallway and inside the room. It was a horrible experience

2021 年 10 月入住 1 晚

2/10 糟糕

Dartanieyne

与家人出行

2021 年 11 月 5 日

不满意：清洁度、住宿条件和设施、客房舒适度

Not good

Roaches everywhere

2021 年 10 月入住 2 晚

2/10 糟糕

christine

2021 年 10 月 31 日

2021 年 10 月入住 3 晚

2/10 糟糕

Robert

与配偶出行

2021 年 10 月 24 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Literally there was roaches, and dirty bedding. Literally doesn’t even have a jetted tub in the room. Literally left early and didn’t stay the night because it was disgusting and didn’t want to sleep there. Wasted my money

2021 年 10 月入住 1 晚

2/10 糟糕

真实旅客

2021 年 10 月 22 日

不满意：清洁度、住宿条件和设施、客房舒适度

The bed and room had a strong Urine smell!

My sheets were dirty and the bed had a really strong smell of urine. The front desk insisted they were clean but I could see bodily fluid stains. THIS WAS A VERY DISGUSTING EXPERIECE. Shame on Hotels.com for being associated with such a disgusting property.

2021 年 10 月入住 1 晚

2/10 糟糕

Scott

2021 年 10 月 18 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

There was nothing I liked. The property, the hotel & room was very dirty. When I walked in there was no one at the front desk. They were outside talking. While checking in the front desk person was one her cell phone. The whole time. I asked for a second room key and was told I could only have one as they did not have enough and needed for other guests. When I got to my room the toilet was running, there was used soap and wrapper on the counter, the fire alarm was off the wall sitting behind the TV with no batteries in it. To stop the toilet I had to take the lid off and push the plunger down and there was a large piece of porcelain missing from the tank. The coffee maker in the room was missing the part that holds the filter. The carpet was extremely dirty. At 9:00 just after taking s shower my door opened without a knock or a warning and it was the maid. No breakfast was available even though it said that it was included. The coffee was basically empty and the ¼ cup that was able to get was ice cold which shows it had not been addressed. Very bad experience all around from check in till the time I checked out. Will never stay there again and will make sure to tell others not to stay there…..

2021 年 10 月入住 1 晚

2/10 糟糕

MARIA

与家人出行

2021 年 10 月 17 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

I didn’t like anything of the hotel, because fire alarm it was disconnected, roaches in the bathtub, the rug so dirty in the room and the hallway, lobby etc.and Finnally I got bite bug.

2021 年 10 月入住 1 晚

2/10 糟糕

Lutz

商务旅客

2021 年 10 月 16 日

不满意：清洁度、住宿条件和设施、客房舒适度

Run down. Wallpaper coming off the wall. FILTHY. No towels. NEVER AGAIN.

2021 年 10 月入住 1 晚

2/10 糟糕

DAWN

与家人出行

2021 年 10 月 15 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Placed in the wrong room, not what I booked and paid for! Staff unwilling to help! Very poor customer service!

2021 年 10 月入住 1 晚

4/10 很差

Renee

与配偶出行

2021 年 10 月 13 日

不满意：清洁度、服务设施、住宿条件和设施

The place was dirty. I can forgive a bit of wear and being outdated...but this was pretty bad. I doubt the room had been thoroughly vacuumed in months, and I doubt it or the halls had been even casually vacuumed in weeks. There was nastyness on the walls (boogers..throw-up?). I ended up going and buying my own cleaning supplies and wiping down EVERYTHING. The same spilled food and sugar sat untouched in the lobby area the whole weekend. In addition to cleanliness problems, it looked like out room had experienced pretty bad water damaged at some point, and the drain in the tub didn't work. honestly, the best I can really saw is there were no bugs and the towels and sheets seemed to have been washed. I also didn't feel very safe. Some of that is my fault for asking for an accessible room that put us on the ground floor, but one night I know for sure I heard a drug deal right outside our window, and there seemed to be a nightly party going on in the parking lot outside our window, complete with domestic disputes, alcohol, and some bad trips.

2021 年 10 月入住 3 晚

2/10 糟糕

真实旅客

2021 年 10 月 12 日

不满意：清洁度、住宿条件和设施、客房舒适度

Worst hotel ive ever been to

Easily the worst hotel ive ever stayed at. It was filthy. The lock on the door was broken, 3 of the light bulbs in the room were dead, the smoke detector was ripped off the wall and laying next to the tv which the remote had no batteries. 2 of the pillows didnt even have pillow cases and were stained. There were no towels. Everything smelled terrible, the walls were stained and there were fruit flies all over the place.

2021 年 10 月入住 1 晚

6/10 一般

Anne

与配偶出行

2021 年 10 月 11 日

满意：员工和服务

不满意：住宿条件和设施

The hair dryer didn't work, only one waste basket, the black out curtains didn't close, the inside lock was broken, the fire alarm wasn't up, and the water things for a fire were taped over, some bugs in the bathroom at night when light was turned on. The staff we encountered were friendly and answered questions.

2021 年 10 月入住 2 晚

2/10 糟糕

Catherine

与家人出行

2021 年 10 月 7 日

不满意：清洁度、员工和服务、住宿条件和设施

We checked out of this property immediately after seeing it and did not stay here

2021 年 10 月入住 4 晚

2/10 糟糕

Samuel

2021 年 10 月 3 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

2021 年 10 月入住 1 晚

2/10 糟糕

Nancy

2021 年 10 月 2 日

满意：员工和服务

不满意：清洁度、住宿条件和设施、客房舒适度

Sad state

This hotel needs a lot of attention. Curtains were extremely dirty and even had blood on the sheers in more than a few spots. They also were hanging in a couple area’s. Office chair was totally ripped with all front padding showing and dirty which meant it had been that way for awhile. half of light bulbs were burned out over both bathrooms and bar area. Sadly, I could go on and on. Somebody else was complaining about their room at the counter when I was there. This was supposed to be a suite for $196.00.

2021 年 10 月入住 1 晚

2/10 糟糕

Brittani

2021 年 10 月 2 日

2021 年 10 月入住 1 晚

2/10 糟糕

Rafael

商务旅客

2021 年 10 月 1 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Bad unclean hotel

Not a clean hotel, terrible staff.

2021 年 9 月入住 2 晚

2/10 糟糕

Carlos

团体旅客

2021 年 10 月 1 日

不满意：清洁度、服务设施、住宿条件和设施

too dirty

2021 年 9 月入住 1 晚

4/10 很差

Laurie

带宠物出行

2021 年 9 月 30 日

不满意：住宿条件和设施，服务设施

In need of serious updates.. staff socializes ALOT.. did not feel safe & shady stuff going on in back parking lot.. no breakfast, cold coffee in lobby(even right after ‘fresh thermos’ was brought out..

2021 年 9 月入住 1 晚

2/10 糟糕

Emily

与家人出行

2021 年 9 月 8 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

staff where unfriendly. room was dirty and needed much repairs

2021 年 9 月入住 2 晚

2/10 糟糕

Rahsheem

2021 年 9 月 6 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Worse experience ever

2021 年 9 月入住 1 晚

4/10 很差

真实旅客

2021 年 9 月 4 日

不满意：住宿条件和设施，清洁度

2021 年 9 月入住 1 晚

2/10 糟糕

angely

与家人及幼儿出行, 与家人出行

2021 年 8 月 31 日

不满意：员工和服务

Malo

2021 年 8 月入住 1 晚

罗切斯特尼亚加拉瀑布汉默克酒店

Hammock Hotel Rochester Niagara Falls

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6/10 一般

Jesus

Jesus

6/10 一般

Erin