The ambience was unique and charming, the staff was helpful and courteous, and I loved the view of the river from the dining area. However, our room should not have been available for guests. The mini fridge was missing and there was a mess on the wall and carpet where the fridge belonged. They offered to switch rooms, but it was late, and we were heading to a show. Sadly, because we booked through Expedia, they couldn't give us a discount. Despite that, we would go back in the future. I'm sure our experience was a one off.