I noticed as soon as I walked in that the back door was broken by the stairwell and was zip tied shut with several zip ties attached threw the fire hydrant box . There were homeless people sleeping in the lobby for 2 out of our 3 days there. Ice machines were all broke but one.toilet in the room would constantly run after flushing. Reported to the front desk. Never heard back so I fixed it myself. The heater in the room was either off or set to inferno.the whole place was just run down and junky. Was there with my mother and aunt and both of them felt uncomfortable the whole time. It seemed like the staff lived at the hotel along with all the homeless people.
Dwayne
2025 年 1 月入住 3 晚
10/10 超赞
David
2025 年 2 月 22 日
Bed - excellent firm mattress soft pillows
Elevator out and it’s been a few weeks
Horrible job on parking lot - snow and ice covered
David
2025 年 2 月入住 1 晚
10/10 超赞
Dinaur
2025 年 2 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Dinaur
2025 年 2 月入住 2 晚
10/10 超赞
Brenda
与家人出行
2025 年 2 月 17 日
满意:清洁度、员工和服务、服务设施
We had a room facing the lake which was nice. We took advantage of the late check out. So the kids could swim a little longer.
Pool was a little cold. And the hot tub was not working.
Brenda
2025 年 1 月入住 1 晚
2/10 糟糕
Sandra
与家人出行
2025 年 2 月 16 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The jacuzzi in our room did not work. Made the front seat aware of the issue they sent the maintenance man to our room and after 3 hours he could not fix the problem at check out the staff said they did not have any idea what I was talking about
Sandra
2025 年 2 月入住 1 晚
10/10 超赞
Dameron,Moberly
2025 年 2 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Dameron
2025 年 2 月入住 1 晚
10/10 超赞
Rosa
与家人出行
2025 年 2 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff went above and beyond for us. Made our stay a really good one.
Rosa
2025 年 2 月入住 3 晚
6/10 一般
Michael
与配偶出行, 商务旅客
2025 年 2 月 10 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
A good amount of broken appliances, chips and dents in furniture, etc. An overall “dated” hotel. Along with all of the lights in the parking lot did not have bulbs in them either. The staff though were very friendly, and the room was still fairly clean.
Michael
2025 年 1 月入住 1 晚
10/10 超赞
Joseph
商务旅客
2025 年 2 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Extremely clean and well presented hotel, comfortable and cozy. Soft towels, good water pressure.
Joseph
2025 年 1 月入住 1 晚
6/10 一般
Brenda
与配偶出行
2025 年 1 月 19 日
不满意:清洁度、员工和服务、服务设施
I really didn't want to complain. But after I received a 25. Early check in and wasn't told about it until check out. The room wasn't that clean with paper on the floor by the safe and there is a lot of dust and dirt on the bed frame and looks likely someone ether cough on the tv or splashed it. And was still the same way the next day. And I bet if you now it's still the same.
Brenda
2025 年 1 月入住 2 晚
10/10 超赞
Marsha,Lamar
与家人出行, 与配偶出行
2025 年 1 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff are very friendly
Marsha
2025 年 1 月入住 1 晚
10/10 超赞
Elmer
与家人及幼儿出行, 与家人出行, 与配偶出行
2025 年 1 月 12 日
满意:清洁度、服务设施、住宿条件和设施
Everything was great
Elmer
2024 年 12 月入住 1 晚
10/10 超赞
Wendy
带宠物出行
2025 年 1 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The jet tub in the room was fantastic. The smell in the hotel was spa like, aromatherapy. Wonderful. Beds are so comfortable with lots of pillows.
Wendy
2025 年 1 月入住 1 晚
10/10 超赞
Robyn,Salem
2025 年 1 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Robyn
2024 年 12 月入住 1 晚
10/10 超赞
Steven
2025 年 1 月 3 日
满意:员工和服务,清洁度
Average facility
Steven
2025 年 1 月入住 1 晚
10/10 超赞
Gayle
2024 年 12 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Gayle
2024 年 12 月入住 3 晚
10/10 超赞
John
2024 年 12 月 28 日
John
2024 年 12 月入住 1 晚
10/10 超赞
Stephanie
与家人及幼儿出行, 与家人出行, 与配偶出行
2024 年 12 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The guy doing breakfast was awesome he was very helpful and the food was great i love your pancake machine
Stephanie
2024 年 12 月入住 2 晚
10/10 超赞
Joseph,San Antonio
与配偶出行
2024 年 12 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy access to expressway
Joseph
2024 年 12 月入住 1 晚
10/10 超赞
John,Indianapolis
与家人出行, 商务旅客
2024 年 12 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great BBQ across the street from the hotel. Pool is very nice. The entire property is clean and well kept.
John
2024 年 12 月入住 1 晚
6/10 一般
Tricia
带宠物出行
2024 年 12 月 8 日
满意:员工和服务
The “closet” literally fell apart when we walked in. The toilet wasn’t flushed, and the room was sooo loud with mechanical noises.
Tricia
2024 年 12 月入住 1 晚
6/10 一般
Dominique,Compton
商务旅客
2024 年 12 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was friendly and polite. I called a few days prior to my arrival to convey I will be arriving after midnight so as soon as I walked in, my key card was at the front desk. I grabbed and went. This was extremely helpful since I was extremely tired and just wanted to see sleep again. Room looked nice. The bed was not that comfortable and the towels looked like they’ve ran their course. If I could just give the hotel a 5 because of the easy peasy check-in process and the lady who handed me my key, I would but that would be dishonest since I paid enough for a comfortable bed and didn’t get one.
Dominique
2024 年 12 月入住 1 晚
8/10 还可以
Tina
商务旅客
2024 年 12 月 2 日
满意:员工和服务,清洁度
I booked the hotel because of the indoor pool but the poolroom was very cold and the pool that claims to be heated was not. No towels in the pool area either.