The hotel facilities are acceptable but the counter services are poor!!! The services attitude is unacceptable and unhelpful! We were overcharged by a private shuttle car services which arranged by the Hotel and they were unhelpful to us on complaining the agent but blaming us to overpaid the agent without informed them. (While I informed them afterward, they said that I can say whatever amount I want! Seems that I cheated for money).
In such condition, all my family was in the car and no hotel staff nearby, it was unreasonable to do what the Hotel said.
So disappointed on the follow up action (actually NO follow up) of the Hotel and the awful business trick of Rome!
Chris
6/10 一般
Chi-Sheng
2009年06月24日
不满意:员工和服务
In fact, there is no air condidtion
In fact, there is no air condidtion although the hotel claims it has air condition. The shower is really bad. The temperature of water cannot be controlled. Water is running suddenly very hot and suddenly ice cold.
Chi-Sheng
6/10 一般
Debora
与家人及幼儿出行, 团体旅客
2025年02月9日
满意:员工和服务
Personale gentile e cordiale, vicino alla stazione e ad altri servizi. Pulizia e cura della camera nella media
Debora
2025 年 2 月入住 1 晚
10/10 超赞
Gerardo
与家人出行
2025年01月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente trato
Gerardo
2025 年 1 月入住 4 晚
6/10 一般
Hugo,Guatemala
与家人及幼儿出行
2025年01月15日
满意:服务设施,员工和服务
Buena atención, pero la propiedad está muy antigua y un poco descuidada
Hugo
2025 年 1 月入住 3 晚
6/10 一般
George
2025年01月13日
满意:员工和服务,清洁度
Great location. Very old
George
2024 年 12 月入住 3 晚
8/10 还可以
Saulo Portela
与家人出行
2025年01月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Gostamos bastante, o hotel é confortável e bem localizado. Tem café da manhã prático e muito saboroso, por um pequeno acréscimo no preço. Dá a impressão de ser um hotel antigo que foi reformado recentemente. O quarto é bastante espaçoso e o inconveniente fica por conta do banheiro com chuveiro ainda antigo, embora funcional e com um vaso sanitário muito mais alto do que o convencional.
Saulo Portela
2024 年 12 月入住 3 晚
10/10 超赞
Mohamed
2024年12月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place
Mohamed
2024 年 12 月入住 8 晚
8/10 还可以
Justin,Washington
与配偶出行
2024年11月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I really enjoyed the breakfast and location to the termini. Overall, this was a great place to stay and I will be back.
Justin
2024 年 11 月入住 7 晚
4/10 很差
真实旅客
与家人出行
2024年11月22日
满意:员工和服务
不满意:客房舒适度,住宿条件和设施
Çok büyük yenilenme ihtiyacı var
Otel, termini (termini 50 metre çapındaki bölge tekin yer değil otel bu sınırın dışında Allahtan) ve republica metro ve tren istasyonlarına çok yakın, her yere ulaşımı kolay yürüyerek pek çok turistik noktaya ulaşırsınız. Otelin önünde yol üstü otopark alanı da var . Rezerve yapamıyorlar şansımız yaver gitti biz yer bulduk. Çalışanlar özveriyle uğraşıyor ve ilgililer ancak otel mobilyaları inanılmaz eski çok eski, banyoda duşakabin yenilenmiş klozetler lavabo çok eski çok. Isınma ve gürültü problemi yaşamadık. Herhangi bir talep ile bulunmamıza rağmen İkinci gün odaya geldiğimizde temizlik yapıldığını, çarşafların vs değiştiğini gördük . Kahvaltı çeşidi eh işte. Standı da olmamasına rağmen Peyniri her seferinde biz istedik onlar da getirdi. Sonuç olarak ucuza gittiğimiz otelden beklentimin biraz altında manzarayla karşılaştım . Eğer mobilya ve tuvalet bölümü yenilenirse otele gayet yüksek puan veririm.
真实旅客
2024 年 11 月入住 3 晚
6/10 一般
Alejandrina
与配偶出行
2024年11月15日
满意:员工和服务
不满意:清洁度
Desafortunadamente me tocó una cama con chinches, me di cuenta ya al hacer check out, por lo tanto no pude hacer nada, terminé toda picoteada
Alejandrina
2024 年 11 月入住 2 晚
2/10 糟糕
Jennie
团体旅客
2024年11月6日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Omg where do I start, never been so disappointed in a hotel in my life. We arrived and the room was supposed to be clean and ready. We walked in and wouldn't sleep on the sheets as the room was so dirty. We complained to the desk that someone left an old suitcase in the room but they didn't care. The dust was so thick. The place was so gross never again would I ever think or send anyone there. Please take them off your list my friends took pictures of the grossness. To pay over 1000 dollars for 3 nights was the biggest waste. I just can't believe the filth.
Jennie
2024 年 10 月入住 3 晚
8/10 还可以
Serge
团体旅客
2024年10月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Très bien, merci
Serge
2024 年 10 月入住 9 晚
8/10 还可以
Roberto A C
2024年10月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Roberto A C
2024 年 10 月入住 3 晚
8/10 还可以
Corazon
与配偶出行
2024年10月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We liked the fact that it’s located where there’s plenty of restaurants around the hotel. The hotel room was nice except for the foul smell coming from the toilet (kind a like sewer) that we have to open the window at all times.