The front desk staff was cordial and helpful. There are no trash cans except for the one in the bathroom. No cups anywhere. Lastly, I am glad we brought our own plug-in’s for phone, IPads, and watches. There were no USB ports. Most hotels treat these items as standard. Ownership really should figure out a way to address these issues. USB ports by the night stands is, I think,standard operating procedure. But it was quiet, and clean. Our fifth floor had a great view.