The hotel is very old but cheap price. Shared bathroom and toilet we didn’t expect (actually it is mentioned in hotel details and we just overlooked). We arrived very late and just stayed a night. As such, we won’t expect too much.
Swingo
2018 年 3 月入住 1 晚
2/10 糟糕
Qoosie,Hong Kong
2017 年 12 月 27 日
不满意:清洁度、住宿条件和设施、客房舒适度
Uncomfortable
Dirty, stuffy, hot, the bed sheets were full of insect which bite us for whole night. We just could not bear it and sleep in our car at the end. There was a hole in the door which the room inside could be seen.
Qoosie
2017 年 12 月入住 1 晚
10/10 超赞
KUOK SAN
2017 年 12 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
寧靜.舒適.服務好.下次去會再次入住!
KUOK SAN
2017 年 11 月入住 1 晚
8/10 还可以
真实旅客
2015 年 7 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2/10 糟糕
真实旅客
与配偶出行
2021 年 5 月 25 日
We arrived at Ross Monday 24 May 21 and the place was closed. Both nights 24th Monday and 25th Tuesday???
真实旅客
2021 年 5 月入住 1 晚
2/10 糟糕
真实旅客
2021 年 5 月 23 日
真实旅客
2021 年 5 月入住 1 晚
2/10 糟糕
真实旅客
商务旅客
2021 年 5 月 20 日
Upon arrival the hotel was closed, with no staff onsite. I as then advised by a neighbour that the hotel was not open from Sunday to Wednesday, and that there are numerous incidences of guests turning up and not being provided a room. Several other people in the town confirmed this, and it has been going on for some months. I subsequently had to book into another hotel locally. Wotif needs to investigate how this can happen
真实旅客
2021 年 5 月入住 1 晚
6/10 一般
真实旅客
2021 年 5 月 15 日
不满意:员工和服务
The hotel does not do accomodation.
真实旅客
2021 年 5 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2021 年 5 月 11 日
The Ross Hotel is not open and we had to drive over 120 kilometres to find accommodation. The hotel closed for accommodation in May 2020 but this is not reflected on the Expedia site. We had a confirmation from Expedia, arrived at the hotel, and were told they haven't accepted guests for 12 months. Something wrong in the "machine"
真实旅客
2021 年 5 月入住 1 晚
2/10 糟糕
真实旅客
团体旅客
2021 年 5 月 8 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
They didn’t have accommodation but kept our money
真实旅客
2021 年 5 月入住 2 晚
2/10 糟糕
真实旅客
与配偶出行
2021 年 5 月 4 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is not operational. I booked to stay on the 14 April 2021and still haven’t got my money back (4/5/21). Wotif can’t process refund because the owner won’t confirm that the hotel is not operational.
真实旅客
2021 年 4 月入住 1 晚
2/10 糟糕
Jason
2021 年 4 月 30 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel not running
Hotel is not even operational. Do not book
Jason
2021 年 4 月入住 1 晚
2/10 糟糕
真实旅客
2021 年 4 月 20 日
Arrived to find there is NO accommodation. Has not been for several months. STILL awaiting refund from Wotif
真实旅客
2021 年 4 月入住 2 晚
2/10 糟糕
真实旅客
2021 年 4 月 17 日
不满意:员工和服务
After receiving confirmation of my booking and travelling 150kms, I arrived to be told that they have not been doing any accomodation since the beginning of COVID, about 1 year ago. Late in the day and by myself I had to hunt around for accomodation during school holidays. Not impressed! Why was my booking confirmed?
真实旅客
2021 年 4 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2021 年 4 月 15 日
不满意:住宿条件和设施
I’m really cranky about this: The Ross Hotel IS NOT OPEN FOR ACCOMMODATION!!!! And hasn’t been for a year!!!!
I have emailed wotif but have had no reply.
My money has been taken from my account and not yet returned.
I WILL BE WRITING A REVIEW ABOUT wotif and if I am not refunded I WILL REPORT TO THE OMBUDSMAN!!!
A cranky customer!😖😖
真实旅客
2021 年 4 月入住 1 晚
4/10 很差
John,Ballarat
2021 年 2 月 3 日
不满意:员工和服务
The hotel was closed on the day of our booking which we did not know until we arrived. The phone rang out to a message and we had to find alternative accomodation at very short notice.
John
2021 年 2 月入住 1 晚
10/10 超赞
Nicholas Mabbott
商务旅客
2021 年 1 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nicholas Mabbott
2021 年 1 月入住 1 晚
8/10 还可以
Terry
2020 年 11 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A country stay
Service from the staff was outstanding and great value for money. However breakfast was included in the price but there was no cereal or bread provided, even though we had booked in advance
Terry
2020 年 11 月入住 1 晚
10/10 超赞
Ron,Devonport
与配偶出行, 商务旅客
2020 年 9 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly welcome, good clean room, good restaurant food!
Ron
2020 年 9 月入住 1 晚
10/10 超赞
Roberts,Devonport
与家人出行
2020 年 9 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A very warm welcome on arrival. Clean comfortable room at the top of the stairs. Facilities right next door. Electric blankets were turned on warming the bed. The manager called saying we left an item behind and was sending it on at no charge. Overall a great place to stay if your enroute to/from Hobart. Good value for money.
Roberts
2020 年 9 月入住 1 晚
10/10 超赞
真实旅客
商务旅客
2020 年 8 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great food, wonderful history, and amazingly helpful staff. My room was neat and tidy, bathroom clean and I really enjoyed my stay.
真实旅客
2020 年 7 月入住 1 晚
8/10 还可以
Kath,Hobart
与配偶出行, 商务旅客
2020 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A lovely old-style hotel full of character. We had a clean, comfortable quiet room. In the bar downstairs we found a roaring fire and met friendly locals. For dinner we enjoyed melt-in-your-mouth lamb shanks in the dining room. The place was just what we were looking for at a great value price. Only down note: breakfast was very basic and there was no info re wifi in our room.
Kath
2020 年 7 月入住 1 晚
8/10 还可以
Robyn,Melbourne
与配偶出行
2020 年 3 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely old pub, friendly staff and great little town.