The property is just average. No refrigerator and no breakfast . Just overnight stay is ok , close to the mall. But cleanliness is maintained. Staff is accommodating.
Sharon
2024 年 7 月入住 1 晚
2/10 糟糕
Anthony,London
与配偶出行
2024 年 6 月 4 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
No refrigerator...no kettle...no cups or glasses.
Brownout (powercut) and no generator
First 'bad' hotel experience in 50 years.
Anthony
2024 年 6 月入住 2 晚
6/10 一般
Ariane Margaret
2024 年 1 月 4 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ariane Margaret
2023 年 12 月入住 4 晚
10/10 超赞
Elna
2023 年 10 月 17 日
满意:清洁度、服务设施、住宿条件和设施
Staff are accommodating and friendly, resolved quickly for any requests or issue of the guests, overall was excellent.
Elna
2023 年 10 月入住 3 晚
4/10 很差
RAUL
2023 年 8 月 26 日
不满意:住宿条件和设施,清洁度
Easy parking.
There were bedbugs.
RAUL
2023 年 8 月入住 1 晚
4/10 很差
Victoria
团体旅客
2022 年 12 月 6 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The rooms are in the 3rd floor only with no elevators. It is not good for senior citizens like us. It should be mentioned in the room description so as not to mislead prospective customers. No resto nor lobby on the ground floor. Guests have to cross a major street to check in or eat, since the staff services are in the other building across a major road. Very inconvenient for guests
Victoria
4/10 很差
JOHN RONALD
2022 年 7 月 24 日
JOHN RONALD
2022 年 7 月入住 1 晚
8/10 还可以
Evelyn
2021 年 12 月 10 日
满意:住宿条件和设施,员工和服务
Evelyn
2021 年 12 月入住 1 晚
4/10 很差
Katrina
商务旅客
2020 年 3 月 1 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Katrina
2020 年 2 月入住 1 晚
10/10 超赞
JOHN RONALD
与家人出行
2020 年 2 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Value for money...
Location was perfect...Room is clean with very good amenities...Stay was value for money...
JOHN RONALD
2020 年 1 月入住 2 晚
10/10 超赞
Ma.Theresa
2019 年 11 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rooms were cleaned everyday, services were very good, need to have elevators for your annex building coz it is not convenient for the senior citizen, the location is good and not crowded.
Ma.Theresa
2019 年 11 月入住 3 晚
2/10 糟糕
Shaila
2019 年 8 月 23 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Do not stay at Urban Manor!!!!!
The annex is around 100 meters away from the main where the lobby is located. We were told they cannot provide the transportation service despite our heavy luggage and heavy downpour!! We were eventually guided to our room after 1 hour of waiting for the rain to stop! When we went to our room, the locks are not working!!!!!!!!!!
I am a frequent traveller and this is definitely one of the worst services ever!!!!
Shaila
2019 年 8 月入住 1 晚
8/10 还可以
Glenda Mae
2019 年 5 月 21 日
满意:客房舒适度,住宿条件和设施
Glenda Mae
2019 年 5 月入住 1 晚
2/10 糟糕
真实旅客
2019 年 2 月 6 日
满意:客房舒适度
不满意:清洁度
i would never stay there again!
worst stay ever! keycard not working im about to take a bath then i realized there is no towel provided good thing i have my own towel since i went from a beach trip. dude towel is a basic thing if you stay in a hotel. no telephone in the room if you need something go down from 3rd floor to ground there is no elevator and ask the guard if you need anything no receptionist or whatever since its just extension of their main bldg 😣
真实旅客
2019 年 2 月入住 1 晚
6/10 一般
Jessica
2018 年 8 月 2 日
满意:住宿条件和设施
Jessica
2018 年 7 月入住 2 晚
2/10 糟糕
sam,uk
2018 年 7 月 26 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
They don't have any sense of humanity
I arrived there l told her l have reservation for..... name 0k. do u have recipient l have confirmation and recipient 0k wait. ..wait wait ...wai iiiiiii. I come from 3 flights 1. 9 hrs 2.7 hrs and then the shortest 0new 4 hrs delay Philippines airlines to go to Roxas City 0k. Why l'm I wait l pay u have the names she said lm waiting to someone to take where u stay.what. ??this is hotel.urban .main reception. ....Yes but ur reservation is with extention where .around 10 to 15 walk no recipient nothing around. jungle. I come back l told her ok that's not safe to stay there as u see infant. ......She said u rent from....nothing to do with. DO U HAVE ANOTHER ROOM HERE IN MAIN HOTEL. JUST BECAUSE OF INFANT NEED TO .yes but only 1 left ok. Wait but need to pay how much ....3 TIMES MORE ..l told her ok lm going and cancel my second reservation lm not coming back.( I didn't mention that before in this hotel l have 2 reservation. ) SHE SAID U NEED TO CONTACT WHERE U RENT ROOM. She know what she is doing do u think l can contact uk Expedia to tell them what happened and l have time for that. . expedia ...l left l did not stay there and l did not comeback for my second booking.
sam
2018 年 7 月入住 2 晚
8/10 还可以
真实旅客
2017 年 11 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
proactive staff
they couldn't find my expedia booking but were assertive enough to accommodate my stay
真实旅客
2017 年 11 月入住 1 晚
4/10 很差
Faith
2017 年 9 月 9 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
When we came in, there were some moving insects on the bed, webs here and there. Good thing, the front desk sent someone to change bedsheets rightaway.
Faith
2017 年 9 月入住 1 晚
8/10 还可以
真实旅客
2017 年 7 月 10 日
满意:清洁度、住宿条件和设施、客房舒适度
Nice Place
It was a pleasant stay with Urban Manor Annex. However, I find the place a bit claustrophobic. Still, the price is okay for the accommodation. The hotel was convenient for me and my friend during such a short stay.
真实旅客
2017 年 6 月入住 1 晚
6/10 一般
真实旅客
2017 年 3 月 8 日
cheap hotel all good
nothing fancy but just right for the price; near to where I wanna go