Staffs were really nice there. We arrived Sapa in early morning and we were very tired after sleeping on the train. The staff allowed us to checked in earlier so we could take a hot shower and a nap in the morning. They also recommended the trekking to the valliage about 4 hours and they let us take a shower after the trekking even we already checked out. It was a nice hotel and very friendly staffs.
Sin Ping
8/10 还可以
Alex
与家人出行
2022 年 8 月 7 日
满意:员工和服务
Good view, lots of construction during day time and was charged for waters in room that have been free at other hotel. Wasn’t a lot but felt very stingy. Overall would stay again. Good views
Alex
2022 年 8 月入住 1 晚
10/10 超赞
Michael,Stafford
与家人出行
2022 年 2 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is in a quiet area, but with only 3 minutes of walking you will be in the center of town.
Michael
2022 年 2 月入住 4 晚
6/10 一般
Charles
2019 年 10 月 26 日
满意:清洁度
不满意:客房舒适度,员工和服务
No peace and quiet
Way to much construction noise from nearby.
Charles
2019 年 10 月入住 2 晚
8/10 还可以
真实旅客
2019 年 5 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sapa
As the road access had been removed (temporarily) it takes great walking effort to reach the hotel and not assessible by car. Reception was helpful in assisting with local tour advises.
真实旅客
2019 年 4 月入住 2 晚
8/10 还可以
Meir
2019 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
מלון נחמד חדר גדול ונקי צוות נחמד וחיכני
Meir
2019 年 4 月入住 2 晚
4/10 很差
Lynda
2019 年 4 月 10 日
不满意:清洁度、住宿条件和设施、客房舒适度
Very Disappointing
The hotel is next to a contruction site that work night and day. Very noisy.
The hotel is not well maintained. Our shower screen would not close. We reported it a few times and each time they said it was fixed. Finally I said for the staff to come up to our room and show me that it closes. They had to strain to shut the door and when they did it fell off. Finally they belived me. The hotel is not clean and overall I certainly would not recommend it to anyone.
Lynda
2019 年 4 月入住 4 晚
8/10 还可以
Noelly
2019 年 3 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bon Hotel
Hotel sympa. Petit dej pas mauvais. Réceptionniste souriante.
Noelly
2019 年 3 月入住 1 晚
8/10 还可以
真实旅客
2019 年 3 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 3 月入住 1 晚
8/10 还可以
真实旅客
2019 年 3 月 4 日
满意:员工和服务,清洁度
Location is good. Close enough to attractions but in a quiet area.
真实旅客
2019 年 2 月入住 2 晚
6/10 一般
真实旅客
2019 年 1 月 18 日
满意:清洁度、员工和服务、客房舒适度
A shame that building works were next door. Extreme noise until midnight.
真实旅客
2019 年 1 月入住 2 晚
10/10 超赞
真实旅客
2019 年 1 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful friendly and helpful staff. Comfortable bed, walking distance to shops and restaurants. Would definitely stay again.
真实旅客
2019 年 1 月入住 2 晚
10/10 超赞
真实旅客
团体旅客
2018 年 12 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Stunting view with city and mountains. The staff is nice. She gave us sapa map and recommend where to go.
真实旅客
2018 年 12 月入住 3 晚
10/10 超赞
Ben,UK
2018 年 11 月 8 日
满意:住宿条件和设施,员工和服务
Nice hotel big room, overlooking the town and mountains, comfortable bed! Lovely staff, very helpful.
Ben
2018 年 11 月入住 1 晚
10/10 超赞
Dima
2018 年 10 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dima
2018 年 10 月入住 1 晚
8/10 还可以
michael,Hawaii
2018 年 10 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice views and price!
I was staying at another hotel in Sapa and decided to move closer to my friends place. After looking at the reviews, it looks like a great place. The hotel was everything that people had mentioned. It was roomy clean, with nice views. The staff were nice enough but didn't really correspond with the guest much. The only thing I want to let everyone know is that the hotel is at the top of a hill and there is construction so the road is bad. The taxi dropped me off at the beginning of the road and said, "Bad Road, Sorry," I had to lug my suitcase to the hotel which was about 300 meters away. It wasn't bad but for those with lots of luggage beware and force the taxi to take you. Other taxis do it and the road isn't that bad. I was annoyed because I had a hurt foot from hiking in Ninh Ninh. Overall, the hotel was really nice. I think they may have upgraded me and didn't tell me. I had a great view and a balcony. Stay here. Its worth the money!
michael
2018 年 10 月入住 2 晚
8/10 还可以
Henry
2018 年 9 月 4 日
满意:员工和服务
不满意:客房舒适度,清洁度
직원들은 친절하나
시설이 많이 낡고 부족합니다. 주니어 스위트에 2박하였는데 화장실이 너무 작고 불편합니다. 위치는 성당과 가깝지만 50미터 정도 계단을 올라와야 합니다. 캐리어를 들고 가시는분은 불편합니다. 직원들은 매우 친절합니다. 뜨거운 물 잘나옵니다. 엘리베이터 없습니다. 전망은 좋습니다. 호텔방에서 성당과 광장이 한눈에 내려다 보입니다. 아침식사가 조금 부실합니다. 결론은 조금 더 지불하시고 한등급 위의 호텔로 가는것이 좋을듯 합니다.
Henry
2018 年 9 月入住 2 晚
10/10 超赞
John
2018 年 8 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
John
2018 年 8 月入住 3 晚
10/10 超赞
真实旅客
2018 年 8 月 9 日
满意:员工和服务、住宿条件和设施、客房舒适度
괜찮았어요!
언덕위에 위치해서 뷰가 좋음 기본방이 아닌 스위트가 훨 묵을만함
真实旅客
2018 年 8 月入住 2 晚
10/10 超赞
Tony
2018 年 6 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Our experience at The Sapa Elite was great...... we had a ‘Deluxe Double with a balcony. The room wasn’t huge but it’s layout felt spacious. Large bathroom, good hot water availability & pressure in a large tiled shower recess. The staff were exceptionally helpful, particularly the main reception person Trang. She couldn’t have been more helpful with our plans, her English was very good and she made several phone calls to her professional colleagues to get us on our next phase to BaBe National Park which was also fantastic. Lovely intimate breakfast room with good quality breakfast on offer. All in all, a very happy stay.
Tony
2018 年 6 月入住 3 晚
6/10 一般
peter,australia
2018 年 3 月 23 日
不满意:客房舒适度,清洁度
Good position but shabby
Initial impression was ok, but realised later bathroom nothing worked 100% , cleaning left large areas not dusted, breakfast small choice and not forthcoming for second helping. Tourist information given but with their profit in mind.
peter
2018 年 3 月入住 4 晚
2/10 糟糕
真实旅客
2018 年 3 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not as advertised
We had a deuxe room booked. It was not as per the advertised photo's. Our room had a huge crack in the window, taped up, dirty towels in bathroom, kettle with exposed wires. When we complained we were told they were full and we could not change rooms. When we asked for the manager we were refunded 350k dong as an apology (about £12).