Front desk Jeff is kind and helpful, excellent customer service.
Bridget
2025 年 5 月入住 1 晚
6/10 一般
Le
与家人出行
2025 年 5 月 22 日
Good location, breakfast very bad
Le
2025 年 5 月入住 1 晚
6/10 一般
michael,springfield
与家人出行
2025 年 5 月 20 日
满意:服务设施,员工和服务
Some of my towels where stained with black marks on them like the where never washed
michael
2025 年 5 月入住 2 晚
10/10 超赞
Elisabeth
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Jeff at the front desk was delightful and the room was kept really clean
Elisabeth
2025 年 5 月入住 3 晚
10/10 超赞
Maria A
与家人出行
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love to stay here the rooms are very big.
Maria A
2025 年 5 月入住 1 晚
2/10 糟糕
RACHEL
与家人及幼儿出行, 与家人出行
2025 年 5 月 6 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
BED BUGS, Blood stained blanket and fluid stains on Sofall. Don't risk your life staying here. Booked through Expedia and pictures on there looked NOTHING like reality. Immediately complained to front desk and called expedia ifI can cancel the additional 2 nights. Was told to talk to the manager the next day. Come following day and my daughter got bug bites all overl. Went to seek manager and was told they have no manager on duty the whole day. Checked out anyways due to our health being at risk. Expedia said they will reach out to see if 1 can get my additional 2 nights refunded. I was willing to pay for the 1 night had to stay. 6 Days later I get an email stating the hotel denied refund!.. despite the pictures and showing the staff the bites and disgusting stains. Expedia said the money is already deposited into their account so unless they approve it, Expedia can't do anything. This is how they get away with So please don't stay here!.. the shower floors had hairs from private parts and
dead bugs on windows..worst place ever!
RACHEL
2025 年 5 月入住 3 晚
4/10 很差
Amber
与家人出行
2025 年 5 月 5 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Staff were very friendly and helpful. The room was dirty. I felt safe there but the bottom of my feet were black walking from the shower to my bed.
Amber
2025 年 5 月入住 2 晚
8/10 还可以
Loretta
与配偶出行
2025 年 5 月 4 日
满意:员工和服务
The room and decor was old. As soon as you opened the door there was a musty smell. Definitely needed paint and deep cleaning.
Loretta
2025 年 5 月入住 1 晚
10/10 超赞
William
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good value for overnight stay for early flight from Sacramento airport.
William
2025 年 5 月入住 1 晚
4/10 很差
Tracy
2025 年 5 月 1 日
满意:员工和服务
不满意:服务设施,清洁度
There was hair in the bathtub. The floor was sticky. The curtains and upholstery was dirty
Tracy
2025 年 4 月入住 1 晚
10/10 超赞
Matthew
2025 年 4 月 28 日
满意:清洁度
Matthew
2025 年 4 月入住 1 晚
6/10 一般
Virgen
与家人出行
2025 年 4 月 27 日
Room would smell like cigarettes even though we specified a room where no smoking was allowed. And bathroom was a little dirty.
Virgen
2025 年 4 月入住 2 晚
10/10 超赞
Deborah
2025 年 4 月 27 日
满意:清洁度
Deborah
2025 年 4 月入住 1 晚
4/10 很差
james
商务旅客
2025 年 4 月 27 日
不满意:服务设施
Water was luke warm and not acceptable
james
2025 年 4 月入住 1 晚
2/10 糟糕
Adrian
2025 年 4 月 19 日
Adrian
2025 年 4 月入住 2 晚
10/10 超赞
jorge jimenez,portland
2025 年 4 月 18 日
jorge jimenez
2025 年 4 月入住 1 晚
8/10 还可以
Augsteen
2025 年 4 月 16 日
Augsteen
2025 年 4 月入住 2 晚
4/10 很差
Alyson
商务旅客
2025 年 4 月 16 日
满意:员工和服务
Not the best area, but I did get a good sleep, and didn't see bed bugs or have any overly terrible experiences, so I can't complain!
Alyson
2025 年 3 月入住 1 晚
10/10 超赞
Veronica
与家人出行
2025 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were able to hear the conversation from the room next to us.