2/10 糟糕
Arun
与配偶出行
2025 年 7 月 4 日
I had a very disappointing experience at this property. Upon arrival, I was informed that no standard rooms were available, even though I had a confirmed booking. Instead, we were directed to a cottage that lacked basic facilities, including a washroom — something that was never mentioned or shown in the original listing.
When I raised the issue with staff, they were unhelpful and insisted that this was what had been booked. They offered an alternative only if we paid extra, which felt unfair and misleading, considering we had already secured a confirmed reservation.
This experience was stressful and not what we expected after a long journey. I would not recommend this property, and I suggest travelers double-check the details of their booking before arrival.
Arun
2025 年 7 月入住 1 晚