Stay was for the night, lovely staff but hotel is a little run down
Kris
2025 年 2 月入住 1 晚
8/10 还可以
Kamaljit
与家人出行
2025年02月8日
满意:清洁度、员工和服务、服务设施
Really pleased with stay. Thanks to all staff . Would recommend .
Kamaljit
2025 年 2 月入住 1 晚
10/10 超赞
Ria
团体旅客
2025年02月5日
满意:清洁度、员工和服务、服务设施
Excellent location for Old Trafford and other attractions in the Salford Quays areas. Staff were so lovely, especially Yogitha.
Ria
2025 年 2 月入住 1 晚
8/10 还可以
Chris
2025年02月4日
满意:员工和服务
Amazing staff, room was clean and met my expectations, and the location is great. The restaurant and its food was great however breakfast could have had more of a variety each day. Also there was a fire alarm that went off multiple days I was there apparently it was a known issue. I would still stay again simply because the staff was so great and it is in a great location.
Chris
2025 年 1 月入住 6 晚
4/10 很差
Mike
2025年02月3日
满意:员工和服务
不满意:住宿条件和设施,服务设施
I usually like this hotel, but there were problems this time. No parking available when I arrived and it took about half an hour and much hassle to get parked, though the staff did resolve it. I was given an "accessible" room as it was all that was left. The shower was everything but accessible. Low level with nothing to hold it when it was running so you had to put it under your foot. It was a wet room concept without a camber, so it flooded the whole bathroom and it didn't drain away so that remained soaked for my whole stay.
Staff are very nice but the reception is understaffed so there are always long waits there.
Mike
2025 年 2 月入住 1 晚
10/10 超赞
Susan
2025年01月31日
满意:员工和服务,清洁度
Lovely reception very helpful and accommodating
Rooms very comfortable but need updating
Susan
2025 年 1 月入住 1 晚
8/10 还可以
thomas
2025年01月30日
thomas
2025 年 1 月入住 1 晚
10/10 超赞
Brian
与家人出行
2025年01月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convent location to Old Trafford
Brian
2025 年 1 月入住 1 晚
10/10 超赞
Stacey
与配偶出行
2025年01月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice staff
Stacey
2024 年 12 月入住 1 晚
8/10 还可以
Raymond
2025年01月7日
Raymond
2024 年 11 月入住 3 晚
8/10 还可以
Raymond
与配偶出行
2025年01月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Staff and location
Raymond
2024 年 12 月入住 3 晚
2/10 糟糕
Haseena
2025年01月4日
Haseena
2025 年 1 月入住 1 晚
8/10 还可以
Nalin
与配偶出行
2025年01月1日
满意:员工和服务,清洁度
Room was outdated. Especially the tv and the bathroom. Generally however was kept clean and customer service was nice. Worst thing however was we were told we can only late check out till 12, even though they give options for late check out at 1pm and 2pm online. They were still trying to charge the same amount for less hours
Nalin
2024 年 12 月入住 1 晚
6/10 一般
Edel
与家人出行
2024年12月31日
满意:服务设施,员工和服务
Breakfast was a complete disaster this morning
Edel
2024 年 12 月入住 1 晚
10/10 超赞
Raymond
2024年12月30日
满意:清洁度、员工和服务、住宿条件和设施
Easy check in and pleasant Staff
Raymond
2024 年 12 月入住 1 晚
2/10 糟糕
David,Gainesville
与家人出行
2024年12月28日
满意:员工和服务,清洁度
We arranged breakfast on December 28th to go as in early flight - it couldn’t be found. & manager on duty on 16th refused to let us have credit against our dinner in dinning room on 16th. So she offered cold breakfast ‘to go!’
David
2024 年 12 月入住 3 晚
6/10 一般
Trevor
2024年12月27日
Trevor
2024 年 12 月入住 3 晚
10/10 超赞
babatunde
2024年12月24日
满意:员工和服务,清洁度
不满意:服务设施
Nice stay...
babatunde
2024 年 12 月入住 1 晚
10/10 超赞
Kerstin
2024年12月22日
Kerstin
2024 年 11 月入住 1 晚
6/10 一般
David,Gainesville
与家人出行
2024年12月21日
满意:员工和服务,清洁度
Property was tired & room furniture & bathrooms need upgrading. We stayed in room 442 & carpet by entry was loose! Bath tub was very slow to drain which was v unpleasant & bath was chipped!
We paid for breakfast for 3 mornings but last morning (17/12/24) we left hotel at 05:00 for early flight & hotel manager promised to have 2 breakfasts ready for pick up as they wouldn’t apply 2 breakfast credits to the meal we had in hotel the night before. Bad manager decision, so we’re seeking refund for 2 breakfasts please.