We booked here for the pool and hot tub, then when checking in was informed that neither was working. We also needed to use the computers/printer, all of which was also out of order. They gave us coupons for breakfast for our “inconvenience”, however, I had already paid for our breakfasts with the reservation. Thus, we were already getting breakfast I tried explaining this to the check-in staff, but she didn’t seem to be able to comprehend that I was already going to be getting breakfast (that I paid for) therefore her coupons did nothing for me.