I did totally like the step in shower! My bed was comfortable, the HVAC worked well. Cigarette smoke was/is very heavy. One reason I booked this place was "Smoke Free Campus". Lungs, eyes and nose irritated. I got charged a different rate than what I booked for. Sent an email to Cindy Dixon, Manager upon check in for resolution and haven't received any response to date. Worse, very worse thing? My towels, washcloths and hand towels were not only stained but actually streaked with dirt. The team member who checked me in wasn't professional AT ALL; pleasant but looked and sounded like she was in recovery. With that in mind, and not having heard from the manager, I did not call the front desk.
The outside parking spaces were covered with ice as were the stairs and ramp to my building. I remarked upon it to the front desk person who checked me in. "Yeah, it's all over." That was it. Sunday morning they started salting the property but when I arrived this evening, the stairs and parking area were still icy.
