First, in that I didn't prepay for the 3-night stay, the hotel was enabled by Expedia to gouge me. Expedia never sent me any paperwork that stated the charges I initially agreed to, so they hotel charged me at least ten times that amount. Then, you can't get anyone from Expedia on the phone for help. The hotel was sub-par in every way, cleaning services, in room amenities like even a coffee maker. The walls were thin, I heard so many noises that the room sounded haunted. For example, the upstairs floor-boards creaked, and the pipes pinged.... not to mention the music blasting for the club next door and the street fair behind the hotel..... This trip was a nightmare!!!