费斯塔冬宫酒店有游泳池吗？

是的，此住宿设有1 个室内游泳池。

费斯塔冬宫酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

费斯塔冬宫酒店的停车费是多少？

提供自助停车服务，收费每晚 EUR 6。提供代客停车，费用：EUR 6（每晚）。

何时可在费斯塔冬宫酒店办理入住？

开始办理入住：14:00；停止办理入住：不限时间。

费斯塔冬宫酒店提供前往机场的班车吗？

是的，按要求提供机场班车。每辆车费用：EUR 60。

费斯塔冬宫酒店的地址在哪里？

此适合家庭入住的萨莫科夫酒店距离亚纳基耶夫滑雪和单板滑雪学校、博罗韦茨滑雪场和西特尼亚科沃快车 2 公里。距离比斯特里察宫殿 3.2 公里。

费斯塔冬宫酒店点评、优惠和照片 2025

Q: 费斯塔冬宫酒店有游泳池吗？

是的，此住宿设有1 个室内游泳池。

Q: 费斯塔冬宫酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

10/10 超赞

真实旅客

与家人出行

2024 年 6 月 2 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Great location and excellent staff.

2024 年 5 月入住 1 晚

10/10 超赞

Vasil

与家人出行

2022 年 3 月 6 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2022 年 2 月入住 6 晚

4/10 很差

Elizabeth

与家人出行

2022 年 2 月 21 日

满意：客房舒适度

不满意：住宿条件和设施

The hotel is dated throughout. The staff were

2022 年 2 月入住 4 晚

10/10 超赞

真实旅客

2021 年 7 月 5 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

2021 年 6 月入住 1 晚

4/10 很差

真实旅客

与配偶出行

2021 年 3 月 15 日

满意：住宿条件和设施，清洁度

不满意：员工和服务

Bell’albergo, posizione ottima, ma il personale andrebbe riformato o cambiato - niente inglese, scortesia. Al ristorante punto DOLENTE. Cibo senza indicazioni di ingredienti - io intollerante al lattosio e vegetariana non capivo che cosa fossero i piatti, alla domanda cosa fosse - mi ricevevo un “Non lo so”. Al ristorante ci hanno trattato diverse volte come persone non grate o come se volessimo scappare. Niente saluto al ricevimento, neanche ricambiato. 5 stelle indicato è solo per bellezza

2021 年 3 月入住 4 晚

10/10 超赞

真实旅客

与配偶出行

2021 年 3 月 7 日

满意：员工和服务、服务设施、住宿条件和设施

Our stay was great. I definitely recommend this hotel.

2021 年 3 月入住 2 晚

10/10 超赞

Stanimir

2021 年 3 月 7 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Classy holiday in a real palace.

We had a great winter vacation in this classy hotel. The personnel was kind and helpful.

2021 年 2 月入住 3 晚

8/10 还可以

Mihai

2021 年 2 月 28 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2021 年 2 月入住 6 晚

10/10 超赞

Ivan

团体旅客

2021 年 2 月 17 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Amazing hotel! Great location and such a good stuff! Definitely will come back!

2021 年 2 月入住 1 晚

10/10 超赞

Ivan

2021 年 2 月 16 日

满意：清洁度、员工和服务、客房舒适度

Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!

2021 年 2 月入住 2 晚

8/10 还可以

真实旅客

与家人出行

2021 年 2 月 8 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.

2021 年 2 月入住 2 晚

4/10 很差

真实旅客

2021 年 1 月 3 日

2020 年 12 月入住 2 晚

10/10 超赞

Petko，Sofia

与配偶出行

2020 年 10 月 19 日

满意：清洁度、员工和服务、服务设施

Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.

2020 年 10 月入住 1 晚

10/10 超赞

真实旅客

2020 年 10 月 18 日

满意：员工和服务，清洁度

2020 年 10 月入住 1 晚

8/10 还可以

ron

2020 年 9 月 27 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2020 年 9 月入住 1 晚

10/10 超赞

Carl

与家人出行

2020 年 3 月 15 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Brilliant stay at the winter palace

We stayed to meet up with family on a skiing trip for 4 days. The check in was smooth, the view was amazing from our 5th floor junior suite overlooking the black slope (room 506). Breakfast was lovely, always plenty of food and a microwave if you wanted to warm anything up. The evening meal was tasty, salad bar amazing, not to my taste of evening meal but always enough to choose from. Checkout was easy and we left our luggage while we went for lunch too. Brilliant location just a short walk to the slopes. Will be looking to book again for next year.

2020 年 3 月入住 3 晚

8/10 还可以

John

团体旅客

2020 年 3 月 13 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Room not as advertised

The room I was initially given was nothing like the description given on your website, no balcony, no bath tub, it was just a standard room. I complained to reception and they moved me to a suit with balcony but still no bath tub, they said there would be no extra cost which was good of them considering it was still below the standard described on your website when booking.

2020 年 3 月入住 4 晚

2/10 糟糕

Tenna Ann

2019 年 9 月 24 日

不满意：客房舒适度，员工和服务

Not a 5 star hotel

Our first visit to Bulgaria and we ended up at this 5* hotel (5* - really)?? - The x-mas lights were turned on in september and the smell of wunderbaum and horse droppings was quite overwhelming. Anyway, we arrived late in the evening, which we had notified the hotel about, and were 'welcomed' by a very rude male-receptionist, who said that our reservation had been cancelled. We had ordered and paid for half board and a deluxe room with mountain views and we showed him all the documentation to confirm our booking. We never figured out why and how our booking was cancelled? We were shown a room in the back of the hotel by a young man with absolutely no english skills. The room had no views and we were told that due to high demand there would be no guarantee that a room with a view would be available for us the next day. After having called the receptionist at Festa Winter Palace 3 times, who repeated what he had told us, the booking team at hotels.com offered us an alternative hotel option, but not a 5 star and not half board. My daughter luckily managed to find another option at a competetive site and hotels.com accepted that solution and returned our payment. But what a bad experience for a first visit to Bulgaria. The country is very beautiful but the people have a lot to learn when it comes to customer service and attitude. Not to mention the lack of language skills, especially english. What a shame ...

2019 年 9 月入住 5 晚

8/10 还可以

Dan Cristian

与家人出行

2019 年 9 月 16 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2019 年 9 月入住 1 晚

10/10 超赞

daniele

2019 年 9 月 11 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Séjour à borovetz

Hôtel à taille humaine par rapport aux mastodontes russes et très agréable. Petit déjeuner copieux mais pas de repas. Une vraie piscine ( 20m) d'autant plus agréable que j'étais seule à en profiter. Chambre cossue mais lit un peu mou. Belles balades à pied dans le coin

2019 年 9 月入住 5 晚

4/10 很差

William

2018 年 7 月 29 日

不满意：清洁度、员工和服务、住宿条件和设施

1-2 star hotel. Lots of others in the area

Very run down. Staff not overly nice. Given a horrible room. Just not worth the value, 2 star quality max.

2018 年 7 月入住 1 晚

8/10 还可以

真实旅客

2018 年 7 月 17 日

满意：清洁度、员工和服务、客房舒适度

2018 年 7 月入住 3 晚

6/10 一般

真实旅客

2018 年 7 月 14 日

满意：员工和服务

不满意：客房舒适度，清洁度

Don't stay here if you expect 5-star hotel/service

This hotel is 2.5-stars at the most. The staff is nice and trying to be accommodating but the entire place is a joke. As soon as we arrived we found out the mini fridge in the room doesn't work. One of the towels had holes in it, HOLES in a towel at a 5-star hotel! We stayed in the middle of July but the entire hotel interior still had Christmas and New Year decorations. Bar and restaurants are not open at all even though they say they are and many time if you need something like a drink or food you have to talk to reception. The internet is in and out and so is the TV. My child wanted to watch TV one morning and the TV was not working so when I went to ask in Reception what the problem was they told me I probably don't know how to turn it on properly. WOW! We watched TV the night before and apparently my "turn on TV skills" were good back then. Turned out their internet was out and so was the TV signal. It is extremely rude of stuff to suggest something wrong with the room is their customer's fault. Our room was never properly cleaned when house keeping services passed by. Only thing they did was put on the bed cover and hang towels... The list goes on and on... I am not sure why the hotel is 5-stars. It is just bizarre. The only positive thing was how nice and friendly the staff was but unfortunately they couldn't make up for such badly run hotel.

2018 年 7 月入住 4 晚

8/10 还可以

真实旅客

2018 年 3 月 19 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2018 年 3 月入住 2 晚

8/10 还可以

KOSTAS

2018 年 3 月 19 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Σε καλή θέση πολύ καλά spa αλλά το δωμάτιο δεν είχε μπαλκόνι λόγω του ότι βρισκόταν στον τελευταίο όροφο

2018 年 3 月入住 2 晚

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