My sheets on the bed looked like they had and per staff it’s due to the feathers. The shower sprayed everywhere. The room and queen beds looked very small
Sandra
2025 年 2 月入住 1 晚
6/10 一般
Margarita
与家人出行
2025年02月24日
不满意:住宿条件和设施,员工和服务
This hotel is a little dated - beds are small, bathroom fixtures are dated, hallways are very dimly lit - it could definitely use an update. The hotel "bar" is not really a proper bar, valet weren't overly friendly, however the front desk associates were amazing. Housekeeping skipped us two days in a row, but they figured that out.
Margarita
2025 年 2 月入住 3 晚
4/10 很差
Isaiah
与配偶出行
2025年02月24日
满意:清洁度
不满意:员工和服务
What I like about the property is that everything is walking distance, the room service was on point. What I didn’t like is the charge of parking that is $47 a night and the destination fee for 2 nights was $63 when checking out that I didn’t know of. Also to check in i didn’t know about the charge of $120 for any case of service that i didn’t even use the whole time staying there except the destination fee when checking out. So honest review i’ll give it a 4/10.
Isaiah
2025 年 2 月入住 2 晚
10/10 超赞
Enrique
2025年02月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
Enrique
2025 年 2 月入住 1 晚
10/10 超赞
Bonnie
与配偶出行
2025年02月20日
满意:清洁度、服务设施、住宿条件和设施
I would say your manager needs to take a look at your staff looking at the breakfast on the 9th floor they are all walking around from the show walking dead also none of the burners were on for the breakfast brunch at 10:00 am. Also the nite before one young lady was serving practically the whole bar area - the others were hiding behind a curtain in the ROJO lounge pretty sad when so many young ones want jobs. Hope your manager takes a walk around! I was not impressed first morning coffee served was ice cold! Your paying good money I would have fired the whole bunch on the spot!!!
Bonnie
2025 年 2 月入住 2 晚
6/10 一般
Rachael
2025年02月18日
不满意:住宿条件和设施
Rachael
2025 年 2 月入住 1 晚
4/10 很差
Jorge
与配偶出行
2025年02月17日
满意:清洁度
不满意:员工和服务
It was a good experience not the best hotel experience I’ve had poorly staffed and not very nice
Jorge
2025 年 2 月入住 1 晚
10/10 超赞
Abel
与配偶出行
2025年02月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Area was clean and walkable to river walk
Abel
2025 年 2 月入住 2 晚
10/10 超赞
Troy
2025年02月17日
满意:清洁度、员工和服务、住宿条件和设施
Troy
2025 年 2 月入住 1 晚
10/10 超赞
Alexander
与家人出行
2025年02月16日
满意:清洁度、员工和服务、住宿条件和设施
We had a great visit. The staff was friendly, the place was very fancy up to the rooms and the view was wonderful.
Alexander
2025 年 2 月入住 1 晚
10/10 超赞
Edward
与家人出行
2025年02月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient
Edward
2025 年 2 月入住 1 晚
10/10 超赞
Cristina,San Angelo
与配偶出行
2025年02月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was my first stay here and I will be back. I was very happy with everything from check in to check out.
Cristina
2025 年 2 月入住 1 晚
6/10 一般
Haleigh
与家人出行
2025年02月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a nice hotel and we enjoyed our stay. We really liked the location and how walkable everything was. The downsides were the rooms. We had double beds, which were really small and not comfortable. And the rooms were extremely hot. We all had to sleep with no covers every night and were still sweating.
Haleigh
2025 年 2 月入住 2 晚
8/10 还可以
Patricia
2025年02月11日
满意:清洁度、员工和服务、住宿条件和设施
Patricia
2025 年 2 月入住 2 晚
8/10 还可以
Karen
与家人出行
2025年02月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I gave a 4 star rating because I self-parked. When I was leaving the garage to head home it required the ticket that I was given when getting to the hotel-$42 per 24 hours. I saw where it said scan room key to exit. My wife had not turned in her key and we saw the scan barcode area. If we had not had that we would have been charged double for parking because we did express checkout. Just make sure you don’t get charged double!
Karen
2025 年 2 月入住 1 晚
10/10 超赞
Leslie
2025年02月9日
满意:住宿条件和设施,清洁度
👍👍
Leslie
2025 年 2 月入住 1 晚
10/10 超赞
Christopher
与家人出行
2025年02月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay with family.
Christopher
2024 年 11 月入住 1 晚
10/10 超赞
LaTesha
2025年02月3日
满意:清洁度、员工和服务、住宿条件和设施
N/a
LaTesha
2025 年 2 月入住 1 晚
10/10 超赞
Jennifer
与家人及幼儿出行
2025年02月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, great staff. Walkable
Jennifer
2025 年 1 月入住 4 晚
10/10 超赞
TheGamersCoop
2025年01月31日
满意:清洁度、员工和服务、住宿条件和设施
TheGamersCoop
2025 年 1 月入住 2 晚
10/10 超赞
Bethany
与家人出行
2025年01月27日
满意:清洁度、员工和服务、住宿条件和设施
We were in town for a gymnastics meet and loved the convenience of walking to and from the meet from our room! Had a nice view of the Tower of the Americas from our room which was beautiful!
Bethany
2025 年 1 月入住 1 晚
10/10 超赞
Ismael
2025年01月27日
Ismael
2025 年 1 月入住 1 晚
10/10 超赞
Paul
2025年01月26日
满意:清洁度、员工和服务、住宿条件和设施
Hotel was clean, convenient, and close to the convention center