The front desk receptionist couldn't find my order.
Yong
2025 年 4 月入住 1 晚
4/10
Pools were dirty, small pools for the size of the hotel, when booking the room nothing was mentioned about paying for parking until the reservation was made. Bathroom tiles were chipping, flaking, not put together right, hastily built. Shower would leak water onto the floor.
Katy
2025 年 5 月入住 2 晚
2/10
My room was not ready on time. The ac was not working and they gave me another room on the second floor and make me wait and hour for to have a room ready for me.
JENIFFER
2025 年 5 月入住 1 晚
2/10
This was a last minute reservation and not cheap. Checked in, took a quick shower and headed out to the kids birthday party I was there for. Got back & got things together to head out for dinner. Once back from dinner I was trying to plug a charger behind the couch where I notices large brown piles of something. I couldn't tell if it was dirt or poop (I have a video) so I called the desk and they only asked "if I wanted them to vacuum it up or leave it there?" NEVER an offer for a new room, apology or anything. My son originally wanted to sleep on the couch but I eneded up not even being able to sleep due to being disturbed about this so I put my son in the bed and stayed on the couch all night...up! This was a horrible experience. I also want to say I gave them a card to put on file when I checked in. When I got back that night I needed to give them my license plate number & he said they didn't have one on file & I expressed that I didn't want to be charged twice. I tapped my card again. Woke up this morning to 2 holds and a charge. Overall this was a completely horrible experience and not worth the money. A few other things to note were the stains in the toilet, the shower and vents peeling, the tiles in the top of the closet, etc.
Veronica
2025 年 5 月入住 1 晚
10/10
I love everything about the Hotel very nice ! I Will be coming back next time !
Martina
2025 年 5 月入住 2 晚
10/10
The shower had some cracks around the grout, definitely leaking into the walls but other than that the room was awesome!
Skeeter
2025 年 5 月入住 2 晚
10/10
Very clean
Rene
2025 年 5 月入住 3 晚
10/10
loved it
stephanie
2025 年 5 月入住 1 晚
10/10
This is a great hotel stayed here a couple times before it’s nice peaceful just wonderful atmosphere
Diana
2025 年 5 月入住 1 晚
10/10
Beautiful and convenient to family and great food!
Linda
2025 年 5 月入住 3 晚
10/10
It was the best day it was good!!
Daniel
2025 年 5 月入住 4 晚
10/10
This hotel is great! I’ll definitely come back again soon!
Priscella
2025 年 5 月入住 1 晚
10/10
Very comfortable beds. The entire hotel was quiet and cozy.
Charles
2025 年 5 月入住 1 晚
10/10
Everything was perfect and staff was very friendly, definitely booking this hotel again when traveling again!
Crystal
2025 年 5 月入住 2 晚
8/10
Overall good stay. The air conditioner in our room was loud when it would start up. As a light sleeper it was night ideal for a good nights rest. But overall all a good hotel to stay at.
Jesus
2025 年 5 月入住 1 晚
10/10
Clean easy check in and staff was wonderful.
Migdalia
2025 年 3 月入住 4 晚
4/10
Room would not cool , difficult to sleep in a hot room, pool and hot tub had very dirty water. And sad that there isn’t breakfast provided included in expensive rate for one night.
Nadia
2025 年 5 月入住 1 晚
10/10
Loved the property, the pool and restaurant areas specifically. However, was not told of $22 per day parking fee, that seemed a little steep for what is virtually a regular parking lot with no security.
Susan
2025 年 4 月入住 3 晚
10/10
Kevin
2025 年 5 月入住 1 晚
10/10
I’ve stayed at many Hilton hotels but this was my 1st time staying at this specific one. I definitely will be booking here again! Not only is it beautiful and has a lot of activities for families. It felt so safe being there. 10/10 recommend
Edie
2025 年 5 月入住 2 晚
10/10
Tiffany
2025 年 3 月入住 2 晚
8/10
Nice property, but wasn’t happy with having to pay for a daily parking. Was never told at time of booking. Find that ridiculous. Also, dining there .. food was excellent! Wasn’t happy that I was charged for a nasty bad tasting margarita that I turned away after one sip. Bad form!
carol susan
2025 年 4 月入住 3 晚
10/10
I liked the safety I felt in the property
Kimberly
2025 年 5 月入住 1 晚
10/10
Definitely enjoyed my stay here, hopefully we will be back soon haha