Front desk lady was terrible so rude just plain hateful that was the worst part other staff are kind and friendly
Anthony
2025 年 5 月入住 2 晚
10/10 超赞
Daniel
与家人及幼儿出行
2025 年 5 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My experience was awesome. The staff was very kind.
About the room, was clean and comfortable.
I hope get back soon.
Daniel
2024 年 12 月入住 3 晚
4/10 很差
Germaine,Jackson
与配偶出行
2025 年 5 月 23 日
不满意:服务设施,清洁度
The lady that greeted was very nice...the room floor.. bathtub..lighting was terrible. There were big roaches in the hall, and the computers were not working to check in to my flight.
Germaine
2025 年 5 月入住 3 晚
6/10 一般
Kathy,West Valley
与家人及幼儿出行
2025 年 5 月 23 日
满意:服务设施,清洁度
My grandchildren decided to go swimming, there happen to be a little dead bird, the person working that night said maintenance wasn't there to clean it and there was no way she was going to clean it so she shut the swimming pool down for the day. The pool was one of the main reasons I chose the hotel. I even offered to clean up the bird. We only had 1/4 roll of toilet paper in our bathroom, I called the front desk, same lady said I would have to come pick up the toilet paper myself. So I was basically doing her job. Not enough towels, had to get those myself too.
Kathy
2025 年 5 月入住 3 晚
10/10 超赞
Mayra
与配偶出行
2025 年 5 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I enjoyed the quietness and the breakfast was delicious.
Mayra
2025 年 5 月入住 3 晚
10/10 超赞
sean
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ruby the hotel manager was very accommodating, she booked my room on the first floor, and helped me when I had difficulty using my HIG points. I
Found out it was one wrong letter in the email address they had on file, thank you!! Great location
sean
2025 年 5 月入住 1 晚
10/10 超赞
Angie
与家人出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, friendly staff, breakfast was great, beds were comfortable. I was leary about booking here after reading some reports of vehicles broken into but we had zero issues and would stay here again.
Angie
2025 年 5 月入住 1 晚
2/10 糟糕
Mathew
与家人及幼儿出行
2025 年 5 月 20 日
满意:服务设施
不满意:清洁度
Me and my wife did not care for this hotel. We had a dead roach in the middle of the room, flat, uncomfortable pillows and bed. We are also given a room that did not have the pull out coach that we were wanting. They told us that we couldn’t switch rooms at all.
Mathew
2025 年 5 月入住 1 晚
8/10 还可以
Eddie
与家人出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Eddie
2025 年 5 月入住 1 晚
4/10 很差
Kyle
与家人出行
2025 年 5 月 19 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
lots of stuff didnt work, broken lights, non working outlets, broken elevators
Kyle
2025 年 5 月入住 1 晚
10/10 超赞
Ziambria
与配偶出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved everything
Ziambria
2025 年 5 月入住 1 晚
4/10 很差
Kristel
与家人出行
2025 年 5 月 18 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Es céntrico y accesible a muchos lugares de la ciudad
No me gusto que la habitación tenia bastantes desperfectos y se veia muy descuidada, lo mismo que el hotel (el elevador no funciono por mas de un dia)
Kristel
2025 年 5 月入住 3 晚
8/10 还可以
Yurisela
与家人出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施
Good breakfast chioce the 2 days that we stayed there ,very clean as well
Yurisela
2025 年 5 月入住 2 晚
6/10 一般
Thomas
与配偶出行
2025 年 5 月 18 日
不满意:住宿条件和设施
It was ok at best.
Thomas
2025 年 5 月入住 3 晚
4/10 很差
Auron
与家人出行
2025 年 5 月 17 日
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
The rooms were nice but not very clean, the elevator was broke and we were on the 5th floor, however by morning they let us use the service elevator which was a little sketch. They had a certificate in the service elevator showing it has not been inspected in 3 years. Plus its a year passed its required inspedtion.
Auron
2025 年 5 月入住 1 晚
10/10 超赞
Raheem Carnell,va beach
与家人出行
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy access to everything
Raheem Carnell
2025 年 4 月入住 3 晚
4/10 很差
Homero
与家人出行
2025 年 5 月 17 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
One of two elevators down. The second one stopped working. Drains were not draining. Phone was not plugged in to call the front desk. Room did not get serviced the first night.
Not a pleasant experience. I can’t in good conscience recommend this property
Homero
2025 年 5 月入住 1 晚
10/10 超赞
Destiny
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Smelled really great inside the hotel and rooms. The pool was really nice and clean.Would totally stay again.
Destiny
2025 年 5 月入住 1 晚
6/10 一般
Ginger
商务旅客
2025 年 5 月 16 日
满意:服务设施
Ginger
2025 年 5 月入住 1 晚
10/10 超赞
Juan
与家人及幼儿出行, 与家人出行, 商务旅客
2025 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice and the staff was fantastic
Juan
2025 年 5 月入住 4 晚
10/10 超赞
antonio
与家人及幼儿出行
2025 年 5 月 15 日
满意:员工和服务、服务设施、住宿条件和设施
Great hotel
antonio
2025 年 5 月入住 4 晚
8/10 还可以
Abimael
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Extraordinary location to go different places.
Abimael
2025 年 5 月入住 4 晚
8/10 还可以
Yi Fan
2025 年 5 月 12 日
满意:员工和服务
El trato del personal fue excelente y muy amable. Sólo que la habitación que nos había tocado, estaba un poco deteriorado.
Yi Fan
2025 年 5 月入住 2 晚
2/10 糟糕
claudia
与家人出行
2025 年 5 月 12 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The service was not good the property it’s not clean, the tv room never turned on the phone was not working I have to go to the lobby in person they supposed bringing a tv remote to the room and they never showed.
The place doesn’t have enough personnel. Was just one person trying to fix all the issues
The waiting time in lobby was too long.
The elevator was too dirty.