When we got there we were charged 3.99 to park. The remotes for the TV were kept at the front desk and when I asked they made me come down and get it. Service at the front desk was horrible. Shower head was terrible, water barely came out.
Nick
2025 年 5 月入住 1 晚
10/10 超赞
Adrian
2025 年 4 月 28 日
Adrian
2025 年 3 月入住 3 晚
10/10 超赞
Ronald
与家人出行
2025 年 4 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Quieter than expected. Overall good place to stay
Ronald
2025 年 4 月入住 5 晚
10/10 超赞
JERMAINE
商务旅客
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
If you’re visiting San Antonio, this is the hotel to reside in. The staff is friendly and professional and the hotel is clean.
JERMAINE
2025 年 3 月入住 4 晚
4/10 很差
Daniel
2025 年 4 月 3 日
不满意:清洁度
Challenging experience
Daniel
2025 年 4 月入住 1 晚
6/10 一般
Brett
与家人出行
2025 年 3 月 23 日
满意:清洁度
It was a great location. Room was clean. Nice amenities.
However,
Staff wasn’t overly helpful. They weren’t rude or anything. They just didn’t seem to care to help. Only had 2 towels in our room and had to ask twice to get enough towels for our family of 5. Stay two nights and the room wasn’t refreshed. Maybe that’s policy but it wasn’t exactly clear. Our trash was overflowing. No towels at the pool. Went to front desk to ask for some and they said there weren’t any. They were washing some and they’d be ready in a couple of hours.
The hotel is noisy at night. You can hear walking at all hours of the night. People talking in the hallway and next door. Dogs barking every few hours. Bring white noise or something.
A/C wasn’t cold enough so the room was warm. Bring an extra fan.
While it was a great location for the things we were wanting to do, the surrounding area is sketchy. Lock your car doors.
Brett
2025 年 3 月入住 2 晚
6/10 一般
Konrad
2025 年 3 月 22 日
Konrad
2025 年 3 月入住 1 晚
10/10 超赞
Denise
与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
2025 年 3 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel was nice our room was very spacious and clean. They kept the breakfast full until closing time.
Denise
2025 年 3 月入住 2 晚
8/10 还可以
Catherine
2025 年 3 月 8 日
Catherine
2025 年 3 月入住 1 晚
10/10 超赞
Catherine
与家人出行, 与配偶出行, 团体旅客
2025 年 3 月 8 日
满意:清洁度、服务设施、住宿条件和设施
Easy
Catherine
2025 年 3 月入住 2 晚
2/10 糟糕
frank
2025 年 2 月 18 日
不满意:员工和服务
Taking families hard earned money
It was a terrible experience. Me and my family drove close to 10 hours to get to our hotel but because of the weather and deer on the highway which delayed our travel time, we didn't get to the front desk till early next morning. Tried checking in but they told me that they canceled my 4 days that I booked have away my room collected my money. No refund mind you and someone else was able to book the room I had originally purchased. Hotel gets double the money and I get scammed. Wow, I'll never use this site again or this hotel it's a total scam.
frank
2025 年 2 月入住 4 晚
8/10 还可以
Estefania
与家人出行
2025 年 2 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
Estefania
2024 年 12 月入住 2 晚
10/10 超赞
Shimaila
2025 年 2 月 18 日
Shimaila
2024 年 11 月入住 2 晚
8/10 还可以
Henrietta
2025 年 2 月 4 日
满意:住宿条件和设施,清洁度
The was a loud alarm that went off in the middle of the night. I called the front desk and they said I would have to wait until maintenance came in at 7 or 8 AM. I asked if we just had to listen to the beeping till then and she said Yes. Luckily for us the beeping stopped after 30 minutes. I was surprised they expected us to listen to the noise for hours.
Henrietta
2025 年 1 月入住 4 晚
10/10 超赞
Bennett
商务旅客
2025 年 2 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
I chose this hotel for the indoor pool in the winter to lap swim even with so many bad reviews- but hotel was really good. Room clean, big, bed great, everything I needed. Free breakfast had the waffle maker and typical USA processed food. My bag was delayed. I told the night staff that they might deliver it while I was out. Returning late, the lady was at the entrance to make sure I saw her so she could give me my bag- so that was extra service. That was very nice. It is an airport hotel, so the area is more commercial (no nearby park) but very convenient. This is Texas- nobody walks. I wish the pool was longer but it was clean. I didn’t feel the parking lot was unsafe- a lot of cars parked.
Bennett
2025 年 1 月入住 2 晚
8/10 还可以
Sandy
商务旅客
2025 年 2 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sandy
2025 年 1 月入住 5 晚
10/10 超赞
Ryan
2025 年 1 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ryan
2025 年 1 月入住 1 晚
8/10 还可以
Anthony
商务旅客
2025 年 1 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is of sufficient quality and value. The service staff needs more training and leadership in providing better service and guest interaction. I witnessed house cleaning ignoring guests, walking around looking at their phones, earbuds in and generally very uninterested in the guests in the hotel. Twice I was even cut off by a staff member when entering elevators. Good hotel, clean rooms (though the ADA room wallpaper is peeling because of the open shower) but service needs work.
Anthony
2025 年 1 月入住 13 晚
10/10 超赞
Dora
2025 年 1 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
This place is very clean and comfortable.
Dora
2025 年 1 月入住 1 晚
2/10 糟糕
norma
与家人出行
2025 年 1 月 10 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Estuvimos 5 noches hospedados y solo nos hicieron servicio de habitación 1 dia, pedíamos toallas y no tenían limpias, yo tenía que sacar la basura porque ellos no lo hacían, encontramos cucarachas de las pequeñas, lo que quiere decir que hay muchas más, no volvería a llegar a la cadena Hilton by Marriot