First room was very uncomfortable with sagging bed. Spoke with front desk who moved us to a new room, bed was more comfortable.
Right on Riverwalk.
Parking here and all the area hotels very pricey, valet only with no self-park option
Amy E.
2025 年 5 月入住 3 晚
10/10
What a wonderful staff!! Everyone is so nice and accommodating. Always a clean environment and loovvee hotel aroma scent!!
Anthony
2025 年 5 月入住 2 晚
10/10
Pool and hotel was nice
Joel
2025 年 5 月入住 2 晚
10/10
Incredible 4 day stay. We will be back
Laura
2025 年 5 月入住 3 晚
10/10
Very nice right on the Riverwalk we were able to walk everywhere!
Shauna
2025 年 5 月入住 3 晚
6/10
This hotel is not worth the money spent.
Customer service is the worst and slowest.
The rooms are nice, but our room was very dirty. There were nasty stains on the carpets and the restroom floors. I had to clean the bathroom Flores. The bathtub grout and seals were moldy, and the shower curtain was almost falling. They sent someone to do the cleaning again, but all the issues remained the same. They just do superficial cleaning. Some of the walls and furniture was also damaged in the room.
Then we tried to get a drink at the restaurant and even though there was no one they made us wait so long. There was a confusion between waiters and they literally argued right in front of us .
There was no ice in the ice machines at several of the floors. I had to travel to three different floors to find ice.
The pool water was very cloudy, and I wouldn’t risk swimming in dirty water.
All in all, not the best experience:((
Tina
2025 年 5 月入住 3 晚
10/10
Beautiful property and quiet part of the Riverwalk. We loved the pool and spa services, breakfast at the Ambler, and the comfortable lobby. It felt like a resort and was a beautifully stress-free stay.
Rachel
2025 年 5 月入住 3 晚
10/10
Nice! And the concierge was perfect. Will definitely visit again
Ricardo
2025 年 5 月入住 3 晚
2/10
Had emergency and hotel would not refund last night stay. No coorperation from 2 managers. Literally hiding from me. Expedia and Contessa both failed me.
Very disappointed.
Marquel
2025 年 5 月入住 3 晚
10/10
East check in, very nice property, clean outside and inside. Staff was phenomenal!
Christopher
2025 年 5 月入住 1 晚
6/10
Staff were super Friendly & helpful! I was able to upgrade my room at no extra charge. Checking in was easy and only took a few minutes. Hotel provides free margaritas every day after 3 pm. Live entertainment and access to the Riverwalk was located was Perfect!!! The lightening in the room sucks, body wash wasn’t full, room service took over an hour for new wash clothes and body wash. Gym, pool, hot tub & spa was really convenient! Walking distance to everything was about 10-15 minutes.
Amelia
2025 年 5 月入住 2 晚
10/10
Nice property on the Riverwalk. Pool is a bit small.
Karey
2025 年 5 月入住 3 晚
10/10
Nice ,place
Alfredo
2025 年 5 月入住 1 晚
10/10
Beautiful, quiet, wonderful staff
Lisa
2025 年 5 月入住 6 晚
8/10
Location was exactly what we were looking for on a last minute stop in San Antonio
The hotel is within walking distance of Alamo Plaza
Steven
2025 年 5 月入住 1 晚
10/10
The hotel, food, and location are great! The only setback is that they only offer valet parking, and it's over $ 50 a night.
Jessica
2025 年 5 月入住 2 晚
10/10
The rooms were nice. I felt safe.
stephanie
2025 年 5 月入住 4 晚
6/10
Mold above shower and throughout bathroom
Angela
2025 年 5 月入住 3 晚
10/10
Love the rooms and their design. I felt right at home
Victor
2025 年 5 月入住 3 晚
10/10
Hotel was nice and clean and room was a good size. The staff was very friendly and helpful!