6/10 一般
Jesse
2025 年 5 月 17 日
The manager locked us out of our rooms, there were 3 rooms at 10:15 a.m. when check out time was 11:00 a.m. We had informed him that we might need the rooms for another night. After being locked out then finally given access, we were out before 11:00 & decided not to stay after being insulted.
The day manager threatened to strike my son by holding up his hands in fists. He also threatened to call the police on myself and my son.
I hope to get at least an apology for this inconvenience and for the trauma caused to my 6 grandchildren, who witnessed all of this.
Jesse
2025 年 4 月入住 2 晚