Mg was very helpful and I have been booking for a while
Michael
2025 年 1 月入住 2 晚
2/10 糟糕
Jamar
与配偶出行
2024年10月12日
Room had dead bugs in it; there was no remote for tv; and none of the lights in the room worked.didnt end up staying longer then 5 minutes.
Jamar
2024 年 10 月入住 1 晚
2/10 糟糕
Thomas
商务旅客
2024年08月4日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Thomas
2024 年 7 月入住 5 晚
8/10 还可以
Kim
2024年07月25日
满意:员工和服务,清洁度
Kim
2024 年 7 月入住 2 晚
4/10 很差
W. A.
与配偶出行
2024年07月17日
不满意:住宿条件和设施,清洁度
Room was dirty, the floor had not been cleaned for some time
W. A.
2024 年 7 月入住 2 晚
6/10 一般
Hector Loperena
与家人出行
2024年06月29日
More Clean de roon.
Hector Loperena
2024 年 6 月入住 3 晚
10/10 超赞
Arturo
2024年06月23日
满意:清洁度、员工和服务、住宿条件和设施
Arturo
2024 年 6 月入住 2 晚
10/10 超赞
Theresa
2024年04月21日
满意:员工和服务、服务设施、住宿条件和设施
Staff is excellent
Prompt polite
Theresa
2024 年 4 月入住 1 晚
2/10 糟糕
Alexandra
2024年03月25日
不满意:清洁度、员工和服务、住宿条件和设施
Alexandra
2024 年 3 月入住 2 晚
10/10 超赞
ELSA
与家人出行
2024年03月19日
满意:客房舒适度,员工和服务
Anonymous
Great overall stay for the price, staff was super friendly and attentive. Room can be cleaned better, floors were filthy, as soon as we got in the room and kids took of there shoes and walked a bit feet got black on the bottom, a sheet on the bed had stains. Overall it was pretty good and comfortable stay
ELSA
2024 年 3 月入住 3 晚
4/10 很差
David
与家人出行
2024年03月16日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
Property pictures do not match the place upon arrival
David
2024 年 3 月入住 2 晚
10/10 超赞
Roxann
2024年03月16日
Roxann
2024 年 3 月入住 1 晚
2/10 糟糕
Rebecca
与家人出行
2024年03月15日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not clean, & needs updating badly
Rebecca
2024 年 3 月入住 2 晚
8/10 还可以
Jay
2024年02月29日
满意:清洁度、员工和服务、住宿条件和设施
Jay
2024 年 2 月入住 2 晚
10/10 超赞
Arturo
2024年02月23日
Arturo
2024 年 2 月入住 2 晚
10/10 超赞
Dr. Melinda
与家人及幼儿出行, 商务旅客
2024年02月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was kind and professional. The security likewise was pleasant and kind. The stay was extremely a goodnight rest.
Dr. Melinda
2024 年 1 月入住 2 晚
6/10 一般
Darlene
与配偶出行, 商务旅客
2023年12月24日
满意:员工和服务,清洁度
不满意:服务设施
Good for the price
Staff very nice and extremely helpful
Darlene
2023 年 12 月入住 1 晚
2/10 糟糕
David
与家人及幼儿出行
2023年10月7日
不满意:住宿条件和设施,清洁度
When we arrived they were still getting the room ready even though it was check in time. They forgot toilet paper and trash cans. We found a beer can in a drawer. And we saw a few roaches. I am not sure if that is a location thing or the hotel. It is also located in a bad area. There are al lot of transients on the area. Did not feel safe. The office lady was nice but over all I definitely would not recommend this hotel.
David
2023 年 10 月入住 3 晚
10/10 超赞
Ragan
与家人出行
2023年08月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My Granddaughter and I spent 08/14 - 08/18/2023. The Owners/Managers were so kind and helpful. I use a cane and couldn't make it up and down the stairs over and over so they put us in a great room right by the office. The room was comfortable and clean, bed was great. As others had posted about dirt, mold, smells, insects... We experienced NONE of these problems. The pool area was clean and the water was amazing and relaxing from the days of over 100 degrees. I left a couple of items in the room by mistake and the lady called me while I was going through TSA to let me know. I'll send her money to mail the items. I look forward to visiting this location again since my other granddaughter is stationed at Fort Sam for the next year.
Ragan
2023 年 8 月入住 4 晚
10/10 超赞
真实旅客
与家人出行
2023年06月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Glowing review, yes I’m a real person too.
The staff here is truly wonderful and very helpful. I had set the wrong dates for my stay for July and they pointed it out, instead of telling me to leave, they gave me a room and said to contact hotels.com to fix it and once it was done I would be fine. I very much so enjoyed my stay. The room was big and clean and although next to the high way, relatively quiet.
真实旅客
2023 年 6 月入住 1 晚
2/10 糟糕
Brandon
与配偶出行
2023年05月7日
不满意:清洁度、员工和服务、住宿条件和设施
Do not book any rooms here because they have roach and mold bathrooms, and the worst thing about this place is that they do not clean their bed sheets or clean their bed sheets after new guests arrive. I found other people's hair and this place is filthy.
Brandon
2023 年 5 月入住 3 晚
10/10 超赞
Chelsea
与家人及幼儿出行, 与家人出行, 带宠物出行
2023年04月30日
满意:员工和服务、服务设施、住宿条件和设施
Most of the staff was very friendly, first time in San Antonio and was told I had to go to H‑E‑B before we left and so glad we did. Also very quiet for being right next to Air Force base. And pool was clean.
Chelsea
2023 年 4 月入住 5 晚
2/10 糟糕
Tiffany
2023年04月10日
Tiffany
2023 年 4 月入住 1 晚
10/10 超赞
Ramon
2023年02月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ramon
2023 年 2 月入住 1 晚
6/10 一般
真实旅客
商务旅客
2023年01月22日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Horrible, Dirty, Do NOT Recommend.
When checking in the front desk clerk made me aware of the crappy beds, knowing the first floor had beds that would be uncomfortable she gave me the option to go look at the room but I passed and asked which she would prefer and she stated 2nd floor would be better bed wise. This hotels is advertised as having a kitchenette WRONG, drawers are screwed closed you can not get in the cabinets. It was absolutely the worst hotel I have ever stayed in. I would NOT recommend those hotel unless you don't mind staying in filth!! Oh and be careful with the dirty sheets. There was stains all over them.