Great location, very close to the Yumbo Centre. Nice spacious property, with attractive pool and Jacuzzi area.
Rooms are a shade more shabby than they appear in the pictures. And as previous people have mentioned, the connecting door issue between rooms is definitely a problem. You can hear everything from the neighbouring room, people talking, coughing, going to the toilet, it’s like they are in the same room.
There is a great little gym.
I had problems with the housekeeping, one day they knocked on the door and I asked them in Spanish to come back in five minutes, as I was heading out, they never did.
And almost every other day, when they did clean the room, they never replenished the shampoo and shower gel. It became a joke between me and the lovely evening front desk staff, when I had to go and ask for them, she was full of apology each time, and incredulous by the last evening that housekeeping yet again hadn’t left me any.
The check-in process is bureaucratic and interminable. It’s really bad luck if you arrive and there is a queue, I don’t know why it takes so long, much longer than any other hotel I have ever stayed at. So brace yourself for a long wait, even if you are at the front of the queue.
It is a nice resort in a great location, but on balance I probably wouldn’t stay there again.