First, the pool is not heated and tiny and the spa was not working. The room we were given was extremely dark. The carpet was dirty and old, we didn’t want to walk barefoot on the carpet it was that bad. The furniture is oddly arranged. Our beds were against the hallway wall next to the elevator and you can hear every person that walked by. The bathroom ceiling was peeling off, the bathroom light switch was almost impossible to turn on and off because it was difficult to use the switch. The bathroom tub/shower was dark and dirty around the edges, no one would use the shower. We were disgusted.
To make matters worse, there was a party two doors down and finally at 1:00 AM I had to complain to the front desk about the noise. When I exited the room, the entire hallway smelled disgusting, a dank, wet, dirty smell. The employee helped to quiet down the noise so my family was actually able to fall asleep after 1:00AM. We chose to check out the next day instead of stay for another night as we reserved. We were told we would receive a phone call from the manager of the property Monday(today) but have not been called yet. I would expect at least a refund of one night because this property was absolutely horrible. I would never ever recommend anyone stay at this property. We will be sure to never stay at another Hampton Inn again.