I have been to this hotel many times before but this was my first last 3 years. The room and facility is as we expected but staff there is getting bad. Some are really nice and smile while other did terrible job. E.g. when I check in, the receptionist keeps talking to her colleague. I then got the key and go to the room only to found out she gave me a room that has been occupied by someone else. How terrible and she just gave me another room without even say sorry. The next morning I found out I have to pay extra for my breakfast. This is strange as I clearly have my breakfast included when booking via Hotels.com. Eventually I solved it by contacting Hotels.com and they talked to the hotel directly. However, this is really bad experience especially my GM is with me this trip. Will not come again unless necessary.
真实旅客
2019 年 5 月入住 2 晚
10/10 超赞
真实旅客
2019 年 3 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店非常不错
真实旅客
2019 年 3 月入住 2 晚
8/10 还可以
Rhett
与配偶出行
2025 年 5 月 20 日
满意:清洁度
Enjoyed our stay
Rhett
2025 年 5 月入住 1 晚
10/10 超赞
Abbygail
与家人出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
overall good, except not sure why cleaning lady skipped cleaning my room.
Abbygail
2025 年 5 月入住 2 晚
8/10 还可以
Christina,Eugene
与家人出行
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room 1092 is very musty and moist, the AC is old and filters are stuck hanging out. We asked for a new room and were moved to 3086 and this room was fresh smelling and updated.
Christina
2025 年 5 月入住 3 晚
10/10 超赞
amy
2025 年 5 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Great stay
amy
2025 年 2 月入住 2 晚
10/10 超赞
Bryan
2025 年 4 月 28 日
Bryan
2025 年 3 月入住 1 晚
10/10 超赞
Frances
2025 年 4 月 19 日
满意:住宿条件和设施,员工和服务
Frances
2025 年 4 月入住 1 晚
10/10 超赞
Brian
2025 年 4 月 18 日
满意:员工和服务
Very helpful in retrieving lost/left behind property
Brian
2025 年 4 月入住 3 晚
10/10 超赞
Cynthia
2025 年 4 月 16 日
Cynthia
2025 年 4 月入住 1 晚
2/10 糟糕
jorge
与配偶出行
2025 年 4 月 13 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Checked in and had to cjeck out 15 minutes later. About 200 people on motorcycle blocking the lobby entrance and drinking in parking lot. Ruined our trip by allowing this to happen on the property.
jorge
2025 年 4 月入住 1 晚
10/10 超赞
Joy
2025 年 4 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Very easy to park near the door with having three wings. Staff at the front desk were very helpful going above and beyond helping me print out documents during my stay. Beautiful room overlooking the golf course and airport. Lovely grounds, like in its own world away from the busyness around it!
Joy
2025 年 4 月入住 6 晚
10/10 超赞
Terry
2025 年 4 月 7 日
Terry
2025 年 3 月入住 4 晚
2/10 糟糕
Ricardo,BAKERSFIELD
2025 年 4 月 2 日
不满意:清洁度、员工和服务、住宿条件和设施
Ricardo
2025 年 3 月入住 1 晚
10/10 超赞
Jiadan
2025 年 4 月 1 日
Jiadan
2025 年 3 月入住 1 晚
10/10 超赞
Priscila
2025 年 3 月 29 日
Priscila
2025 年 3 月入住 1 晚
10/10 超赞
Anne
商务旅客
2025 年 3 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Staff was very friendly.
Anne
2025 年 3 月入住 3 晚
8/10 还可以
Diana
与家人及幼儿出行
2025 年 3 月 24 日
满意:员工和服务,清洁度
The property was outdated and had a strange smell however it wasn’t bothersome. The room was clean and had what was needed as we only stayed one night. Construction was going on across the street on a weekend but the noise wasn’t heard from inside the room. An event was going on that night and no parking was available however staff waived the parking fee and was extremely helpful in resolving this issue and finding us a parking spot.The staff was friendly and helpful. Close to freeway and short drive to beach and restaurants.