❌DO NOT STAY HERE – ANT INFESTATION AND SCAM!
We stayed on the 3rd floor and found ants everywhere—on the sofa bed, both beds, kitchen counter… it was disgusting. When I told the front desk, they weren’t even surprised, which tells me they knew about the issue but still gave us the room. Totally unacceptable.
The hotel is also noisy in the mornings and the breakfast is very basic. The receptionist offered a one-night refund as compensation, but we NEVER received it. This feels like a total scam.
Shame on Homewood Suites for the poor hygiene, dishonest service, and lack of accountability. We’ll be reporting this to Hilton and the authorities.