To whom this may concern,
Hello,
this is the 2nd time staying at this hotel “starling place” and i have to say it wasn’t pleasant at all, for starters i had booked a 2nd story suite on Expedia , that suppose to sleep 4 and have extra room/ amenities, because my previous stay which was April 28th, i had booked the basic studio which was cheaper & less space, etc.
We arrive to the room and it’s absolutely trashed, bed isn’t made there’s dirty towels on the floor and condoms on the floor, there was trash everywhere and it was honestly the most disgusting thing ever to have to endure.
Given that I had to drive back to the key card pick up location and forth to the starling forcing me to waste time & gas.
When I had finally arrived to see what was going on or if there was a mistake and the property manager I spoke to said that they can offer a room lower cost of what I paid for and the only way to get a refund or exchange is through the app of which I booked with.
So now we’re at the “new” room for the 2nd time and the remote was not functional at all and the handles on the drawer cabinets were also broken, one more thing was that the heater didn’t go above 74 degrees, but when we stayed last time we had the heater on at 80 degrees.
Given this all in all terrible experience I probably wouldn’t recommend coming back and spending any more money here.