My mother and I stayed here for 2 nights at the beginning of our trip through california. Front desk staff were polite, helpful and timely. They have on site parking, but keep in mind there are limited spots. We arrived on a monday right at check in and there were plenty available. Secure and clean premises. We felt completely safe. The room was very nice and clean. Everything in working order, including coffee maker. Ours was room 207, overlooking the street. It does get very noisey, but we preffered that, and drowned out most of it with the A/C unit. Its only a short jog to tons of restaurants, the trolley path, and the piers. I highly emjoyed and recommend their 3rd floor patio area overlooking the city and view of the golden gate bridge. Thank you for a great experience!