Decent location near SFO in Burlingame, but the hotel feels noticeably old and worn. It was disappointing for a Crowne Plaza and IHG property. Cracks, stains, and outdated furnishings gave the space a neglected feel. We also had trouble getting our room serviced when we needed it. Staff was friendly, and the shuttle was available, though not very convenient. Overall, the experience was mediocre and could use improvement.