We were there recently for a girls weekend, so we didn’t need anything “fancy”. The hotel was clean and staff was friendly. I’m from Florida, and wasn’t expecting it, but they do not have ac in the hotel/rooms (luckily the office had a small fan for us to use!) The location was pretty good (few blocks from Union Square) one direction, however, if you go a couple of blocks in the opposite direction, it’s not the best part of town (it’s known as “The Tenderloin”). We never felt unsafe, we just stayed away from that area. Overall, if I went back for a girls trip, we’d stay again, but if I went with my husband for the weekend, I think we’d want something a little bit fancier if that makes sense.