Beautifully updated hotel in a great location, for the most part. As others have stated, when you leave the hotel to explore, make sure you take a right. Going left will lead you to an unsafe area with homelessness, drugs, and crime. Since we headed that warning and took a right everytime we stepped outside the hotel, we had no issues. Union Square is only a 3 - 5 minute walk from the hotel, there's great shopping and restaurants within walking distance from the hotel. It really is in a prime location. The breakfast in their restaurant is delicious and great quality, but it is extremely expensive. For example, a single Belgian waffle with a few berries on top is $21... no sides, just the waffle. Other than that, we have no complaints about our stay. If we go back to San Francisco, we'll definitely stay here again!