Hair in the shower. The sink didn't drain. The building is old, but can't the furniture, carpet, and paint get updated? It felt like it hasn't been updated in decades.
The expensive valet service always took more than 10 minutes, they always adjusted the seat and never returned it back, they kept leaving the seatbelt strapped in so I had to remove it every time I went to sit in, and they never looked at me or greeted me. Not a lick of customer service. This should be rated a 2 star hotel. Not 3.