Ac was not working and made this the most uncomfortable. They brought me a fan, this is the first time I stay at a hotel where there is no AC
Santos
2025 年 5 月入住 1 晚
10/10
Best Hotel near the SAP Center!
Marcela
2025 年 5 月入住 1 晚
10/10
Had a great stay
Alma
2025 年 5 月入住 1 晚
10/10
All good
Luis
2025 年 5 月入住 1 晚
10/10
Everything went well
constanza
2025 年 5 月入住 1 晚
4/10
Unfortunately my exeperinece with the management has overshadowed the actual hotel itself. The front desk was helpful during our stay and even let us keep our bags with them after check out for a couple hours so we didnt have to leave our luggage in the car. HOWEVER, we were automatically charged for in and out parking which we did not use. We left the car in the garage and paid the fee at kiosk. I called several times to dispute it and they said they would refund it after not even appoligizing for such inconvenience. Still havent received the refund and the manger seemed to just want to tell me why they charged me for a sevice I didnt use. Butbwhy would I lay for parking twice. This seems very crooked to me and that they were hoping I wouldnt notice charge. Because of this, I wouldnt stay there again eventhough I did enjoy the stay and other staff. This is just too sneaky to me and such a waste of time to be calling to get my money back.
Janine
2025 年 4 月入住 1 晚
2/10
Diego
2025 年 1 月入住 1 晚
10/10
Leila
2025 年 4 月入住 1 晚
4/10
The walls were so thin I could hear every door open and shut in the night. It was tough to sleep. The hotel parking is on the 5th floor of the parking garage and I did not feel safe at night parking.
Lydia
2025 年 4 月入住 1 晚
10/10
Joshua
2025 年 4 月入住 1 晚
10/10
This is a great location for a going to San Jose Sharks events.
Barbara
2025 年 4 月入住 1 晚
4/10
I arrived by car after midnight. I had to carry my sleeping daughter down four flights of steps at the adjacent parking ramp because the elevator is shut down at 11pm. The company should anticipate this scenario.