Muy descuidada , sin mantenimiento , paredes rotas , alfombras sucias
Guillermo Ortega
2025 年 2 月入住 1 晚
10/10 超赞
Quain
2025年02月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location,very close to Airport and car rental. I always stay here when I am leaving Costa Rica. There airport shuttle starts at 6am.
Quain
2025 年 2 月入住 1 晚
4/10 很差
Kelly
与家人出行
2025年02月26日
不满意:员工和服务、服务设施、住宿条件和设施
Looks like it hasn't been updated in 20 years, room was unmodern and grossed me out. Would never stay again, for such a big resort looked deserted and I can see why.
Kelly
2025 年 2 月入住 1 晚
2/10 糟糕
CARLOS
商务旅客
2025年02月26日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
It looks like I was given a room that hadn’t been cleaned. The bathroom was so disgusting that I couldn’t take a shower, despite how exhausted I was after arriving at almost 10 PM. The toilet didn’t work, the bed looked extremely old, as if it hadn’t been replaced since 1970, and there was a completely deteriorated chair in the room. Not to mention that the price was ridiculously high for what they offered. I had never stayed in such a terrible hotel or experienced such poor service.
CARLOS
6/10 一般
Joseph s.,mount prospect
2025年02月26日
满意:员工和服务,清洁度
the hotel need major updating
Joseph s.
2025 年 2 月入住 4 晚
8/10 还可以
mark
与配偶出行
2025年02月26日
满意:员工和服务
Good location to spend night before heading to Jaco as flights get in after 8pm. Staff was very nice and helpful .breakfast buffet was good . Rooms need some modernizing.
mark
2025 年 2 月入住 1 晚
8/10 还可以
Melodie
与配偶出行
2025年02月26日
满意:服务设施,员工和服务
It was good for a night stay. Was probably pretty nice when it was first built but it definitely needs a bit of work now. Maintenance. Room was fairly clean, carpet in room was pretty dirty. Needs a shampoo. Bed was comfortable. Staff was good.
Melodie
2025 年 2 月入住 1 晚
6/10 一般
Zhenya
2025年02月25日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
I chose the hotel because is close to the airport and it says that have free shuttle. After I made booking I received messages saying that I need to pay 25$ for pick up shuttle, because it’s not free. So they should provide correct information
Zhenya
2025 年 2 月入住 1 晚
6/10 一般
Linda
与家人出行
2025年02月24日
满意:员工和服务
不满意:住宿条件和设施
The front entrance, lobby and restaurants look lovely. It's very deceiving because as soon as you go down the corridor you realize how outdated it is and how badly it needs a renovation. The walls have a lot of dents & dings, the carpet is horrendous and very old and very dirty. The rooms are slightly better but not by much. It smells moldy and the shower drain doesn't work very well. Our drapery had stains. We only stayed for 1 night.
The pools are beautiful, but they need more chaise lounge chairs
The hotel desperately needs a renovation in the corridors & rooms.
Linda
2025 年 2 月入住 1 晚
10/10 超赞
Dorothy
2025年02月24日
满意:清洁度
Dorothy
2025 年 2 月入住 1 晚
4/10 很差
Aaron
与家人及幼儿出行
2025年02月24日
不满意:清洁度、员工和服务、住宿条件和设施
Despite calling numerous times to confirm our arrival time, shuttle was not at the airport to pick us up, and then wouldn't come, claiming the road was now closed! Somehow our paid taxi service was able to make it. The hotel was obviously not full, yet we were still stuck in a far corner of the hotel that shared the property boundary with a working factory that ran all night. Hotel lobby is beautiful, but this definitely does not extend to the rooms. Our rooms bathroom was in desperate need of a remodel. Tub and shower enclosure was rough
Aaron
2025 年 2 月入住 1 晚
10/10 超赞
Esteban
2025年02月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy bonito y agradable
Esteban
2025 年 2 月入住 1 晚
8/10 还可以
Robert D
2025年02月24日
满意:清洁度、员工和服务、服务设施
Large property, area not really walkable.
Robert D
2025 年 2 月入住 2 晚
4/10 很差
Lorenz,Round Rock
2025年02月24日
不满意:清洁度、服务设施、住宿条件和设施
The lobby and common areas were nice, but the rooms were heavily dated and worn, out of the 1980's. My room had mustard yellow walls, carpet, drapes and sofa. Combine that with yellow window tint, dark wood furniture and dim light bulbs and it was quite depressing. I was booked for only one night, and would have left otherwise.
The check-in process defies logic, and resulted in standing in line for an hour to get a room key, even though I arrived two hours early and had already checked-in.
I was part of a group or otherwise I would not have selected based upon photos and previous reviews. I cannot recommend this hotel. Find any alternative if you can even if you have to pay a few dollrs more.
Lorenz
2025 年 2 月入住 1 晚
8/10 还可以
Leon
与配偶出行
2025年02月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very helpful and friendly, easy access to restaurants and close to airport.
Leon
2025 年 2 月入住 1 晚
6/10 一般
Gerardo,etovicoke
与配偶出行
2025年02月23日
Room service is not good
Gerardo
2025 年 2 月入住 2 晚
6/10 一般
Brett
与家人出行
2025年02月23日
满意:员工和服务
不满意:住宿条件和设施
It was okay.
Brett
2025 年 2 月入住 1 晚
10/10 超赞
Kathleen
与配偶出行
2025年02月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The pool was wonderful and the room was very nice.
Kathleen
2025 年 2 月入住 1 晚
2/10 糟糕
Aleja
团体旅客
2025年02月22日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
They don’t offer early check in. We signed the paperwork to check in at 2:45 and told us to come back at 3pm to get our keys. Didn’t get our keys until 3:30. Meanwhile, we’ve arrived at the hotel at 8am yet they can’t accommodate us sooner. Checked out next day at 6am too so our stay wasn’t even that worth it.
We ordered room service and front desk keeps saying it will arrive in 10 minutes and it never arrived.
Phones don’t have directory buttons on how to call front desk or room service. We have to constantly walk downstairs.
A/C was broken. We were freezing all night and TV isn’t working. We should get a refund for this reservation. It’s the worst service I’ve ever experienced.
Aleja
2025 年 2 月入住 1 晚
8/10 还可以
Genevieve
2025年02月21日
满意:住宿条件和设施,员工和服务
Very nice lobby
Genevieve
2025 年 2 月入住 1 晚
4/10 很差
Konstantin
与家人及幼儿出行
2025年02月21日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We booked 2 rooms. One of the rooms did not have hot water. When we complained to the front desk, they did nothing about it.
Beyond that, rooms looked and felt like a run down motel. Definitely did not expect this from Wyndham.
Konstantin
2025 年 2 月入住 1 晚
2/10 糟糕
anthony
2025年02月21日
不满意:住宿条件和设施
anthony
2025 年 2 月入住 2 晚
10/10 超赞
Kathryn
与配偶出行
2025年02月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We booked a night here to be close to the airport for an early morning flight. It was a lovely hotel with lots to do! We could have happily spent a few more days here. Check in was fast and friendly, the room was perfect and clean. There were food options, a pool, casino and even a place we could drop our rental car off. Excellent experience!
Kathryn
2025 年 2 月入住 1 晚
6/10 一般
Pablo
商务旅客
2025年02月21日
满意:清洁度
不满意:住宿条件和设施,服务设施
Cerca del centro de convenciones pero estaba un poco sucio el aire acondicionado hacía mucho ruido