Property is dirty and not well maintained. Pool area way smaller than pictured. One elevator working only and super small, everyone on top of each other squeezing in. Not on the beach with an ocean view. You have to walk to the beach
Demi
2025 年 4 月入住 3 晚
10/10 超赞
Jerelyn
2025 年 5 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Wasn't fond of the resort fee per day but who dsnt. Overall chill and convinent
Jerelyn
2025 年 4 月入住 5 晚
4/10 很差
Henry
2025 年 5 月 3 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Check in took way too long. Desk staff extremely nice. Female manager not so much
Henry
2025 年 3 月入住 7 晚
10/10 超赞
Majeedah
2025 年 5 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Nu
Majeedah
2025 年 4 月入住 2 晚
8/10 还可以
Bruce
2025 年 5 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
I loved the area and would actually stay here again. Only thing was our room being right by the elevator which was noisy and our showerss was dripping and you could hear that also. Other than that, I liked it here.
Bruce
2025 年 4 月入住 3 晚
8/10 还可以
Giovanni
与配偶出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved our stay and can’t wait to come back!
Giovanni
2025 年 4 月入住 4 晚
8/10 还可以
Lidiia
与配偶出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was quite noisy in our room because there was a speaker outside, by the pool, that was playing music at night. The music was not intrusive though
Lidiia
2025 年 4 月入住 2 晚
10/10 超赞
Nidia
2025 年 4 月 30 日
满意:住宿条件和设施,服务设施
Todo
Nidia
2025 年 4 月入住 4 晚
10/10 超赞
Frida
2025 年 4 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
10/10
Frida
2025 年 4 月入住 1 晚
8/10 还可以
Annie
2025 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Hotel was nice and conveniently located to the beach.
Only thing that i did not like was the small pool.
Annie
2025 年 4 月入住 5 晚
8/10 还可以
DELORES
与家人出行
2025 年 4 月 27 日
满意:服务设施
The warm welcome from the staffs and they were very helpful
I disagree on paying for breakfast because the rate is too high
DELORES
2025 年 4 月入住 4 晚
8/10 还可以
Barbara
2025 年 4 月 25 日
满意:员工和服务
Great stay. Great location. Bathroom could’ve been a little cleaner
Barbara
2025 年 4 月入住 2 晚
10/10 超赞
Steven
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A block off the beach! Hotel facilities good, clean, kinda what you would expect, No bad surprises. The beach is beautiful, with an area for the hotel’s guests. There is an awesome chocolate shop just off hotel’s lobby. I’ll be back to stay at Condado Palm in autumn. A
Steven
2025 年 2 月入住 4 晚
6/10 一般
Dana
与家人及幼儿出行
2025 年 4 月 24 日
不满意:服务设施
Todo me gustó, excepto cuando fuimos a desayunar a las 10:00am en el buffet nos dijeron que no porque ya habían cerrado, el buffet nosotros lo pagamos y todavía es la hora que no nos han devuelto el dinero.
Dana
2025 年 4 月入住 2 晚
6/10 一般
Cynthia
2025 年 4 月 24 日
不满意:服务设施
Tired facility in need of updating, with few amenities, but friendly and helpful, staff in a convenient tourist area, within a quick walk to sand and restaurants. Overpriced but not a bad choice given the circumstances we were in (island-wide blackout)
Cynthia
2025 年 4 月入住 3 晚
10/10 超赞
Jade
2025 年 4 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
I loved my room. It was very spacious and had everything I needed space wise. AC was nice and cold/adjustable. Bathroom was well stocked with towels. Floors were a bit on the dirty side int room but I just wore slides in the room to counter. I wipe down my rooms with disinfectant wipes when I arrive and I have to say nothing really picked up on the wipes, even the bathroom floor! I wish more free amenities were included such as breakfast but the beach and small pool area were cool. The gym was small but empty most of the time. The pool is also very small but I spent more time outside rather than in the hotel area. The coffee shop inside the hotel was delicious but the food wasn't great. The restaurant in the hotel is delicious. Overall I really liked this hotel. The staff was very nice and flexible. I had an issue with a noisy neighbor at 1-2am and they took care of it within 10 minutes for me.
Jade
2025 年 4 月入住 4 晚
10/10 超赞
patrick
与家人出行, 与配偶出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
was a great stay very close to beach and super close to old san juan will stay again when we return .
patrick
2025 年 4 月入住 3 晚
6/10 一般
Jenna
与家人及幼儿出行
2025 年 4 月 23 日
不满意:清洁度、服务设施、住宿条件和设施
Was not clean
Jenna
2025 年 4 月入住 1 晚
6/10 一般
Delany
与配偶出行
2025 年 4 月 23 日
满意:员工和服务
Mattress was hard. Noisy neighborhood. You heard everything in neighboring rooms, hallways and outside. Every cough, sneeze etc. Water was trickling all night from another room.
Delany
2025 年 4 月入住 3 晚
8/10 还可以
Alexandra
团体旅客
2025 年 4 月 23 日
满意:员工和服务,清洁度
This is not beachfront property; the beach club is quite far away need to walk around 10-15 minutes. The cleaning staff replaced the towels unnecessarily even though we had them hung up (so much waste!) but never bothered to make the beds in the 3 nights there. Staff was friendly and professional. Cost does not match quality and resort fee is not worth it at all.
Alexandra
2025 年 4 月入住 3 晚
8/10 还可以
Marlone
与配偶出行
2025 年 4 月 22 日
满意:员工和服务
I feel like they’re a couple things missing, but overall great stay and experience
Marlone
2025 年 4 月入住 3 晚
10/10 超赞
Jesus
与家人出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Walking distance from the beach. Located in a good area.
Jesus
2025 年 4 月入住 5 晚
10/10 超赞
Ilona B
与家人出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved the location! Safe, convenient every thing is close by. Highly recommended!! when we come back, we'll definitely stay here. Great place.