It is very accessible, well equipped, customer service is excellent, super friendly, it feels cozy
Yesenia
2025 年 5 月入住 4 晚
10/10 超赞
Autumn
与配偶出行, 团体旅客
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is one of my favorite stays to date! Such a beautiful apartment located in a charming, historic building in Viejo San Juan.
The WiFi did not work while we were there, but we didn’t really need it anyway. The staff with the Stay with Bear team were incredibly responsive and attentive while providing solutions and accommodations regarding the WiFi issue.
Overall this was a wonderful stay and I would absolutely book again!
Autumn
2025 年 5 月入住 3 晚
10/10 超赞
John
2025 年 5 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
We loved the property and will come back again sometime.
John
2025 年 5 月入住 2 晚
10/10 超赞
Gary
与配偶出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Apartment was in a great location and a quick walk to lots of shops, food, cafes, bars, etc. Host was very helpful, provided all info we needed to get checked in, and was quick to respond to messages. There is no elevator or parking, but we knew that in advance and had no issues. Overall, this was the perfect place for our trip.
Gary
2025 年 5 月入住 4 晚
10/10 超赞
Kimberly
2025 年 5 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
This apartment is in a central location in San Juan. Walking distance to restaurants and shops made it very easy to get around with a toddler. The apt. was very clean and spacious. Very quick response by management when needed. We will be staying at this property again.
Kimberly
2025 年 4 月入住 3 晚
10/10 超赞
Caryssia
2025 年 4 月 19 日
Caryssia
2025 年 4 月入住 6 晚
6/10 一般
Edna
2025 年 4 月 18 日
满意:服务设施
不满意:住宿条件和设施
The apt is beautiful. But the building is still being “built up”
There was a power outage and no generator. It would’ve been fine if it was just me but I had my 86yo dad with me.
Edna
2025 年 4 月入住 2 晚
10/10 超赞
Kelly,Ann Arbor
与家人出行
2025 年 4 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was fantastic in terms of its location and size. We were right in the heart of Old San Juan and couldn't have asked for more in terms of the kitchen & living space, two bedrooms, and two giant (and freshly remodeled) bathrooms.
The quirks about this place were manageable but could be improved: finding the specific apartment in the building was tricky as there are no staff on site and we didn't see a single other guest. The staff were responsive via email and phone but why are there two units in the building with the same number? Very confusing. Also, there's no parking so best to get your rental car before or after your stay here.
A few things in the apartment itself could use small improvements: shower faucet handle wasn't secured to the wall, missing smoke alarm in a bedroom, 3 wall AC units with three different unlabeled remotes all left on the table; took us a while to figure out which one operated which unit and then realized one had dead batteries so had to keep switching the batteries out depending on what unit we needed to work.
None of these things would keep us from staying again -- we definitely would bc the good definitely outweighs the "needs improvement." But with those tiny improvements this place would get 5 stars in every category!