The lobby and entrance are beautiful areas and give a historical resort vibe. The staff at the reception desk were friendly and provided good service. The event space looks gorgeous, as we witnessed 2 weddings during our stay. There is a "balcony space" visible from the guest rooms, where one could see a pile of junk, which was an eyesore. Also, the view from our room was not a pretty sight, with what looked like some unkept or abandoned homes. The restaurant needs improvement in the food and freshness of the ingredients. The area is convenient to restaurants and shopping, and attractions of Old San Juan. The area was also safe.